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Veterinary Client Services Representative

Ethos Veterinary Health, Jacksonville, FL, United States


Are you passionate about animals and love helping people? Join

First Coast Veterinary Specialists & Emergency

as a Client Services Representative and play an essential role in delivering compassionate, expert care to pets and their families.

Compensation
$18 - $20/hr, based on experience. Additional shift differentials offered.

Schedule
Full-time, three 12-hour shifts. Day, Evening, and Overnight shifts available. Some holidays and rotating weekends required.

Benefits

Medical, Dental, and Vision Health Insurance Plans

Discounted Employee Pet Insurance

Discounted Employee Pet Care

401k Planning, with Employer Matching Structure

Paid Time Off

Access to Ethos-wide expansive VetBloom Learning and Development platform

And more!

Join

First Coast Veterinary Specialists & Emergency

as a Client Services Representative and become a vital part of a compassionate and expert veterinary team. You'll be the friendly, professional face of our hospital—answering phones, checking in clients, processing payments, and supporting our team. As the first point of contact for our clients, you'll help create a welcoming experience while keeping hospital operations running smoothly.

Responsibilities

Greeting and admitting patients and clients

Answering a multi-line phone system and routing calls

Managing medical records, emails, and faxes

Processing payments and client checkouts

Maintaining a clean and organized reception area

Supporting the team with additional administrative duties

Requirements

High school diploma or equivalent

Veterinary office experience required

Excellent verbal and written communication skills

Comfortable working around sick or injured animals in a clinical setting

Skilled in using phones and computers

Fluent English skills (speaking & reading) are required for the role; fluency in multiple languages a plus.

Jacksonville Beach, FL

https://www.fcvets.com/

Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

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