Automotive Customer Service Representative | Weekends Off | Broadview Heights
Christian Brothers Automotive, Broadview Heights, OH, United States
Company
Christian Brothers Automotive
Job Title
Automotive Customer Service Representative
Location
4965 E Royalton Rd., Broadview Heights, OH 44147
Job Overview
As an Automotive Customer Service Representative with Christian Brothers Automotive, you are the person that our guests look to when they need help with their vehicle. You are the person that our guests see every time they make an investment into their vehicle, and because of these reasons you play a large role in building relationships with our customers.
Responsibilities
Desire to learn automotive repair service terminology and processes
Check guests in and out
Answer phone calls and schedule appointments
Providing safe shuttle service for our valued guests in our branded vehicle
Treating our guests with the utmost respect under all circumstances and with a heart consistent with Christian Brothers
Assisting the shop with receiving, processing, incoming and outgoing parts and other errands as needed
Keep the facility clean and organized
Assist other team members as needed with clerical tasks such as accounts receivable and filing paperwork
Direct, coordinate, and participate in performing guest service activities as dictated by workload
Serve as a community ambassador for the store through creating authentic relationships and partnerships
Follow all safety policies and procedures
Other duties as assigned
Qualifications
Proven successful customer service experience is required; driven to serve others
Must have strong interpersonal skills to effectively communicate with our staff, vendors, and customers
Valid state driver's license
Meet required insurance driving record parameters
Enjoy a fast-paced environment and a Team mentality (we work hard but like to have fun doing it)!
Ability to seek and accept coaching and direction
Ability to multitask and meet deadlines
Proficient with Microsoft Office Suite or related software
Physical Requirements
While performing the duties of this job, the employee is frequently required to sit, stand, walk, talk and hear
The employee is occasionally required to balance, stoop, kneel, and/or crouch
The employee must occasionally lift and/or move up to 50 pounds
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, color vision, and the ability to adjust focus
Being dependable for a position that is Monday through Friday 7:00 a.m. – 6:00 p.m.
All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices.
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Christian Brothers Automotive
Job Title
Automotive Customer Service Representative
Location
4965 E Royalton Rd., Broadview Heights, OH 44147
Job Overview
As an Automotive Customer Service Representative with Christian Brothers Automotive, you are the person that our guests look to when they need help with their vehicle. You are the person that our guests see every time they make an investment into their vehicle, and because of these reasons you play a large role in building relationships with our customers.
Responsibilities
Desire to learn automotive repair service terminology and processes
Check guests in and out
Answer phone calls and schedule appointments
Providing safe shuttle service for our valued guests in our branded vehicle
Treating our guests with the utmost respect under all circumstances and with a heart consistent with Christian Brothers
Assisting the shop with receiving, processing, incoming and outgoing parts and other errands as needed
Keep the facility clean and organized
Assist other team members as needed with clerical tasks such as accounts receivable and filing paperwork
Direct, coordinate, and participate in performing guest service activities as dictated by workload
Serve as a community ambassador for the store through creating authentic relationships and partnerships
Follow all safety policies and procedures
Other duties as assigned
Qualifications
Proven successful customer service experience is required; driven to serve others
Must have strong interpersonal skills to effectively communicate with our staff, vendors, and customers
Valid state driver's license
Meet required insurance driving record parameters
Enjoy a fast-paced environment and a Team mentality (we work hard but like to have fun doing it)!
Ability to seek and accept coaching and direction
Ability to multitask and meet deadlines
Proficient with Microsoft Office Suite or related software
Physical Requirements
While performing the duties of this job, the employee is frequently required to sit, stand, walk, talk and hear
The employee is occasionally required to balance, stoop, kneel, and/or crouch
The employee must occasionally lift and/or move up to 50 pounds
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, color vision, and the ability to adjust focus
Being dependable for a position that is Monday through Friday 7:00 a.m. – 6:00 p.m.
All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices.
#J-18808-Ljbffr