Production Copier Technician
Pacific Office Automation Inc., Sacramento, CA, United States
Pacific Office Automation is currently seeking technicians who are skilled in repairing/maintaining Production Copier Technician - Ricoh/Canon or any other brand of copiers/printers for our Sacramento, CA region.
If you are a self-driven, service expert who is detail-oriented and capable of multi-tasking, we want to talk to you! If you are a skilled leader, have experience managing employees and are looking for the rare opportunity to make an impact leading a group of employees who already have a successful process in place, we want to hear from you!
As a Ricoh Production Technician, your duties will include:
Responsible for a full range of repairs and service procedures on high speed digital copiers/printers, full-color copiers/printers, facsimiles.
Diagnostics, installation, troubleshooting, machine modifications, software upgrades, removal and retrofits on a wide range of production machines. (Canon, Oce, Ricoh etc.)
Providing high quality technical support and expertise by complete each service call according to service agreements and requirements
Effectively complete all territory assignments and developing options to resolve unexpected problems
Participates in training to remain up to date with new products and procedures.
Provide specialist service to other field service technicians for unresolved technical problems/issues
Provide technician support to our sales team members to effectively maximize equipment leads and upgrade opportunities
Working in fast paced environment
Mon-Fri 8am - 5pm
Qualifications:
Must have experience with servicing and repairing production level office equipment such as copiers, printers, fax machines, mailing machines etc.
Applicants with any advanced Ricoh Production Print certifications are highly preferred.
Strong computer knowledge
Excellent customer service communication skills are essential
2-6 years minimum of relevant experience
Strong problem-solving and mechanical/electrical skills
Strong working knowledge of Windows 10 applications are required
Highly motivated and capable of working independently in the field
Must possess a valid driver’s license with a clean driving record. A company car will be provided.
Benefits:
100% matched 401k
Company car
PTO/Sick/Personal plans
Company sponsored manufacturer’s training to obtain advanced certifications
FSA programs and more!
Pay is determined based on experience.
Our Commitment to Diversity and Inclusion
Pacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law. We celebrate our employees’ differences because we know that diversity makes us stronger.
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If you are a self-driven, service expert who is detail-oriented and capable of multi-tasking, we want to talk to you! If you are a skilled leader, have experience managing employees and are looking for the rare opportunity to make an impact leading a group of employees who already have a successful process in place, we want to hear from you!
As a Ricoh Production Technician, your duties will include:
Responsible for a full range of repairs and service procedures on high speed digital copiers/printers, full-color copiers/printers, facsimiles.
Diagnostics, installation, troubleshooting, machine modifications, software upgrades, removal and retrofits on a wide range of production machines. (Canon, Oce, Ricoh etc.)
Providing high quality technical support and expertise by complete each service call according to service agreements and requirements
Effectively complete all territory assignments and developing options to resolve unexpected problems
Participates in training to remain up to date with new products and procedures.
Provide specialist service to other field service technicians for unresolved technical problems/issues
Provide technician support to our sales team members to effectively maximize equipment leads and upgrade opportunities
Working in fast paced environment
Mon-Fri 8am - 5pm
Qualifications:
Must have experience with servicing and repairing production level office equipment such as copiers, printers, fax machines, mailing machines etc.
Applicants with any advanced Ricoh Production Print certifications are highly preferred.
Strong computer knowledge
Excellent customer service communication skills are essential
2-6 years minimum of relevant experience
Strong problem-solving and mechanical/electrical skills
Strong working knowledge of Windows 10 applications are required
Highly motivated and capable of working independently in the field
Must possess a valid driver’s license with a clean driving record. A company car will be provided.
Benefits:
100% matched 401k
Company car
PTO/Sick/Personal plans
Company sponsored manufacturer’s training to obtain advanced certifications
FSA programs and more!
Pay is determined based on experience.
Our Commitment to Diversity and Inclusion
Pacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law. We celebrate our employees’ differences because we know that diversity makes us stronger.
#J-18808-Ljbffr