DISPATCHER (FULL TIME)
Crothall Healthcare, Richmond, VA, United States
Job Description
We are hiring immediately for full‑time Dispatcher positions at VCU Health System Authority – 1230 East Marshall Street, Richmond, VA 23298. Online applications accepted only.
Schedule
Full‑time schedule, Monday‑Friday with rotating weekends. Hours may vary; details provided upon interview.
Qualifications
Minimum 2 years of prior dispatching experience.
Must be able to perform the essential functions of this position satisfactorily with or without reasonable accommodation.
Pay
$20.00 to $25.00 per hour.
Responsibilities
Provides quality customer service to customers by giving one‑on‑one attention to detail.
Understands and applies knowledge of basic patient transport concepts, infection control practices, and proper body mechanics.
Determines, explains, and develops dispatcher logic and transporter activities; transports patients when necessary.
Directs the activity of the transport function and transporters, ensuring timely completion of tasks. Monitors procedures related to availability and completion of tasks, and follows up on issues related to service and operations.
Ensures requests have been addressed promptly and efficiently according to current departmental standards, priorities, and patient appointments.
Serves as a liaison between Patient Transportation and other departments.
Assigns, collects, and distributes pagers. Monitors daily sign‑in/out procedures.
Develops and promotes positive customer service relationships with patients, family members, visitors, and staff. Ensures accurate, timely dispatch of transport requests and maximizes staff productivity.
Resolves problems related to patients, visitors, staff, or employees. Recommends solutions for ongoing or recurring issues.
Performs other duties as assigned.
Benefits
Full‑time and part‑time positions offer the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program.
Full‑time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs).
Crothall is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
We maintain a drug‑free workplace.
#J-18808-Ljbffr
We are hiring immediately for full‑time Dispatcher positions at VCU Health System Authority – 1230 East Marshall Street, Richmond, VA 23298. Online applications accepted only.
Schedule
Full‑time schedule, Monday‑Friday with rotating weekends. Hours may vary; details provided upon interview.
Qualifications
Minimum 2 years of prior dispatching experience.
Must be able to perform the essential functions of this position satisfactorily with or without reasonable accommodation.
Pay
$20.00 to $25.00 per hour.
Responsibilities
Provides quality customer service to customers by giving one‑on‑one attention to detail.
Understands and applies knowledge of basic patient transport concepts, infection control practices, and proper body mechanics.
Determines, explains, and develops dispatcher logic and transporter activities; transports patients when necessary.
Directs the activity of the transport function and transporters, ensuring timely completion of tasks. Monitors procedures related to availability and completion of tasks, and follows up on issues related to service and operations.
Ensures requests have been addressed promptly and efficiently according to current departmental standards, priorities, and patient appointments.
Serves as a liaison between Patient Transportation and other departments.
Assigns, collects, and distributes pagers. Monitors daily sign‑in/out procedures.
Develops and promotes positive customer service relationships with patients, family members, visitors, and staff. Ensures accurate, timely dispatch of transport requests and maximizes staff productivity.
Resolves problems related to patients, visitors, staff, or employees. Recommends solutions for ongoing or recurring issues.
Performs other duties as assigned.
Benefits
Full‑time and part‑time positions offer the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program.
Full‑time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs).
Crothall is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
We maintain a drug‑free workplace.
#J-18808-Ljbffr