Treatment Coordinator Las Cruces, New Mexico, United States
Specialty1 Partners, Las Cruces, NM, United States
Responsibilities
Engage with patients to explain treatment options, answer questions, and address concerns in a clear and empathetic manner.
Collaborate with the dental team to create comprehensive treatment plans tailored to each patient’s needs and goals.
Schedule appointments for treatments, consultations, and follow‑up visits, taking into account the patient’s availability and the clinic’s schedule.
Assist patients in understanding and navigating insurance coverage and financial obligations, providing accurate cost estimates, and exploring payment options.
Maintain accurate and up‑to‑date patient records, treatment plans, and correspondence to ensure efficient communication and coordination.
Work closely with the front desk and administrative staff to ensure a smooth patient flow and an organized office environment.
Continuously update your knowledge of dental treatments, procedures, and insurance policies to provide accurate information to patients.
Handle any patient concerns or issues that may arise during the treatment process, escalating them as necessary to ensure prompt resolution.
Background
Strong interpersonal skills with the ability to build rapport and trust with patients and the dental team.
Excellent communication skills, both verbal and written, to explain complex treatment information in a clear and understandable manner.
Detail‑oriented and organized, with the ability to manage multiple tasks and priorities simultaneously.
Proficiency in dental software and basic computer skills.
Understanding of dental terminology, procedures, and insurance processes.
Empathetic and patient‑centered approach to customer service.
A high school diploma.
Schedule
Monday – Friday, 8:00 am – 5:00 pm
Location
2103 N Telshor Ct, Las Cruces, NM 88011
Benefits
BCBS Medical & Dental insurance options
VSP Vision Coverage
Complimentary Life Insurance Policy (employee only)
Short‑term & Long‑Term Disability
Pet Insurance Coverage
401(k) plan with match options
Identity Theft Protection
Legal Services Package
Hospital/Accident/Critical Care Coverage
Paid Time Off
Pay
$15 - $20 USD per hour
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Engage with patients to explain treatment options, answer questions, and address concerns in a clear and empathetic manner.
Collaborate with the dental team to create comprehensive treatment plans tailored to each patient’s needs and goals.
Schedule appointments for treatments, consultations, and follow‑up visits, taking into account the patient’s availability and the clinic’s schedule.
Assist patients in understanding and navigating insurance coverage and financial obligations, providing accurate cost estimates, and exploring payment options.
Maintain accurate and up‑to‑date patient records, treatment plans, and correspondence to ensure efficient communication and coordination.
Work closely with the front desk and administrative staff to ensure a smooth patient flow and an organized office environment.
Continuously update your knowledge of dental treatments, procedures, and insurance policies to provide accurate information to patients.
Handle any patient concerns or issues that may arise during the treatment process, escalating them as necessary to ensure prompt resolution.
Background
Strong interpersonal skills with the ability to build rapport and trust with patients and the dental team.
Excellent communication skills, both verbal and written, to explain complex treatment information in a clear and understandable manner.
Detail‑oriented and organized, with the ability to manage multiple tasks and priorities simultaneously.
Proficiency in dental software and basic computer skills.
Understanding of dental terminology, procedures, and insurance processes.
Empathetic and patient‑centered approach to customer service.
A high school diploma.
Schedule
Monday – Friday, 8:00 am – 5:00 pm
Location
2103 N Telshor Ct, Las Cruces, NM 88011
Benefits
BCBS Medical & Dental insurance options
VSP Vision Coverage
Complimentary Life Insurance Policy (employee only)
Short‑term & Long‑Term Disability
Pet Insurance Coverage
401(k) plan with match options
Identity Theft Protection
Legal Services Package
Hospital/Accident/Critical Care Coverage
Paid Time Off
Pay
$15 - $20 USD per hour
#J-18808-Ljbffr