Healthcare QA Coordinator: Elevate Call Quality

A healthcare organization is seeking a Quality Assurance Coordinator to ensure service quality for patients and callers. Responsibilities include developing a quality program, monitoring calls for compliance, analyzing performance trends, and providing feedback to management. Candidates should have a Bachelor's degree and at least 5 years of experience in a pharmacy or healthcare environment, along with excellent communication and analytical skills. The position is based in Plymouth Charter Township, Michigan.
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