Client Services Coordinator
CORT USA, Las Vegas, NV, United States
Overview
CORT is seeking a full-time, remote sales support and customer service associate. The Client Services coordinator provides support to online customers as well as the internal sales teams and processes orders and service requests with the goal of accuracy and an exceptional customer experience.
This position is performed from a home office. The ideal candidate is based in the Pacific time zone; however, candidates in other time zones who are willing to work 9 am‑6 pm Pacific will be considered.
Pay and Schedule
Pay:
$22 per hour
Schedule:
9 am‑6 pm Pacific Time; up to two Saturdays per month may be required.
Benefits
All technical equipment required for the job
Weekly pay
Comprehensive health insurance (medical, dental, vision) available from the first of the month after hire
401(k) retirement plan with company match
Paid vacation, sick days, and holidays
Company‑paid disability and life insurance
Tuition reimbursement
Employee discounts and perks
Opportunity to work alongside a tenured team with career growth and mentorship opportunities
Responsibilities
Facilitate processing and closing of rental agreements, following proper procedure and communication, and follow up with appropriate departments to ensure excellent customer service.
Work with Account Executives to coordinate sales efforts.
Facilitate all post‑delivery transactions for existing customers.
Follow company and district procedures to protect store security and company assets.
Demonstrate knowledge of CORT's array of products when product substitutions are necessary.
Interact professionally with internal employees and external customers.
Utilize computer systems (Salesforce) to manage contact information, schedule, email communication, customer research, and internal communications.
Commit to at least forty (40) hours per week, and additional hours as needed.
Complete required productivity and tracking on a consistent and timely basis.
Qualifications
High school diploma or equivalent
Experience with a CRM such as Salesforce or HubSpot
Experience with Microsoft Office (Outlook, Word, PowerPoint, Excel); basic Excel skills
Prior customer service or sales support experience
Ability to work in a fast‑paced environment with strong multi‑tasking and time‑management skills
Location and Eligibility
The position is remote and available to candidates residing in the continental United States (excluding Montana, Wyoming, and South Dakota). Candidates must be authorized to work in the United States and are not currently visa‑sponsored.
EEO Statement
CORT participates in the E‑Verify program.
EEO/AA Employer/Vets/Disability.
#J-18808-Ljbffr
CORT is seeking a full-time, remote sales support and customer service associate. The Client Services coordinator provides support to online customers as well as the internal sales teams and processes orders and service requests with the goal of accuracy and an exceptional customer experience.
This position is performed from a home office. The ideal candidate is based in the Pacific time zone; however, candidates in other time zones who are willing to work 9 am‑6 pm Pacific will be considered.
Pay and Schedule
Pay:
$22 per hour
Schedule:
9 am‑6 pm Pacific Time; up to two Saturdays per month may be required.
Benefits
All technical equipment required for the job
Weekly pay
Comprehensive health insurance (medical, dental, vision) available from the first of the month after hire
401(k) retirement plan with company match
Paid vacation, sick days, and holidays
Company‑paid disability and life insurance
Tuition reimbursement
Employee discounts and perks
Opportunity to work alongside a tenured team with career growth and mentorship opportunities
Responsibilities
Facilitate processing and closing of rental agreements, following proper procedure and communication, and follow up with appropriate departments to ensure excellent customer service.
Work with Account Executives to coordinate sales efforts.
Facilitate all post‑delivery transactions for existing customers.
Follow company and district procedures to protect store security and company assets.
Demonstrate knowledge of CORT's array of products when product substitutions are necessary.
Interact professionally with internal employees and external customers.
Utilize computer systems (Salesforce) to manage contact information, schedule, email communication, customer research, and internal communications.
Commit to at least forty (40) hours per week, and additional hours as needed.
Complete required productivity and tracking on a consistent and timely basis.
Qualifications
High school diploma or equivalent
Experience with a CRM such as Salesforce or HubSpot
Experience with Microsoft Office (Outlook, Word, PowerPoint, Excel); basic Excel skills
Prior customer service or sales support experience
Ability to work in a fast‑paced environment with strong multi‑tasking and time‑management skills
Location and Eligibility
The position is remote and available to candidates residing in the continental United States (excluding Montana, Wyoming, and South Dakota). Candidates must be authorized to work in the United States and are not currently visa‑sponsored.
EEO Statement
CORT participates in the E‑Verify program.
EEO/AA Employer/Vets/Disability.
#J-18808-Ljbffr