Unified Support Tier 2 Team Lead - SLA Champion

TeleComp, Inc. is seeking a Tier 2 Team Lead for Unified Support to manage day-to-day operations for Tier 2 ticket execution. The successful candidate will ensure SLA compliance, oversee ticket health, and act as the escalation point for technical issues. A Bachelor's degree in IT or related field is preferred, alongside 3-5 years in Managed Services. Role requires strong communication and risk management skills. Physical demands include occasional lifting and long periods in a stationary position.
#J-18808-Ljbffr