Business Analyst - Supply Chain Kinaxis Maestro
Eli Lilly and Company, Indianapolis, IN, United States
You will be part of Tech at Lilly MQ an organization that drives manufacturing operational excellence through utilization of technology. The focus for this role will be on Global Supply Chain processes and systems. Tech at Lilly MQ strives to enable the making of medicine “with safety first and quality always”.
What You’ll Be Doing
As the Business Analyst you will play a pivotal role in aligning business needs with technology solutions—especially in our complex, regulated environment for pharma manufacturing and global supply chain.
How You’ll Succeed
Act as a liaison between business stakeholders (e.g., supply chain, manufacturing, regulatory, commercial) and IT teams. You will ensure that technology solutions are aligned with strategic business goals and regulatory requirements.
Subject Matter Expert in Global Supply Chain Systems.
Assist in the translation of business requirements to application needs for custom developed applications and/or COTS/SaaS tool configuration.
Leverage strong understanding of functional business processes to enable key area stakeholders to meet business outcomes aligned with the Tech at Lilly MQ Global Supply Chain team.
Align global supply chain strategies with Eli Lilly’s innovation and growth goals, focus on Artificial Intelligence.
Partner with Global Supply Chain and Global Tech at Lilly teams to implement integration solutions between systems such as SAP S/4HANA, Kinaxis Maestro, RiverLogic, and additional systems when identified.
Maintain high levels of customer satisfaction by delivering exceptional IT support to end-users and addressing their needs promptly.
Maintain computer system validation for responsible applications.
Deliver recommendations to implement improved processes and controls, and drive the transformation of those approved recommendations.
Perform other duties related to ongoing delivery and program transformation as assigned by senior management.
What You Should Bring
Deep understanding of pharmaceutical operations, especially in manufacturing, supply chain, and compliance.
Excellent problem‑solving skills to address complex IT issues and implement effective solutions in a timely manner.
Exceptional customer service and communication skills to maintain high end‑user satisfaction.
Proficiency in handling IT changes, updates, and system upgrades with minimal disruptions and in accordance with industry best practices.
Proficiency in ITIL principles, including incident, problem, and change management, to streamline IT support processes.
Understanding of cybersecurity best practices to protect critical pharmaceutical manufacturing systems and sensitive data.
Proven ability to work effectively in high‑pressure, time‑sensitive situations.
Basic Requirements
Bachelor’s degree in Software Engineering, Computer Science, Computer Engineering, or a related field.
Minimum of 5+ years of IT experience working with Global Supply Chain.
Qualified applicants must be authorized to work in the United States on a full‑time basis. Lilly will not provide support for or sponsor work authorization or visas for this role, including but not limited to F‑1 CPT, F‑1 OPT, F‑1 STEM OPT, J‑1, H‑1B, TN, O‑1, E‑3, H‑1B1, or L‑1.
Additional Preferences
Master’s degree in Computer Science, Information Technology, Business Administration, or a related field is preferred.
Implement integration solutions between systems such as SAP S/4HANA, Kinaxis Maestro, RiverLogic, and additional systems when identified.
Exposure to international operations, diverse teams, global IT projects, or working in a global organization.
Previous LEAN and Agile experience.
Understanding of pharmaceutical manufacturing processes and compliance with industry‑specific regulations, such as FDA guidelines for Good Manufacturing Practices (GMP).
Certification in relevant IT areas (e.g., ITIL, AI, Cloud, etc.) is a plus.
Other Information
Role is Monday through Friday and based on‑site. Must be flexible in providing support to accommodate other inputs (production schedules, shutdowns, etc.). Occasional extended hour and/or off‑hour work may be required.
Position will be based out at the Eli Lilly Corporate Center in Indianapolis, IN.
Equal Employment Opportunity
Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.
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What You’ll Be Doing
As the Business Analyst you will play a pivotal role in aligning business needs with technology solutions—especially in our complex, regulated environment for pharma manufacturing and global supply chain.
How You’ll Succeed
Act as a liaison between business stakeholders (e.g., supply chain, manufacturing, regulatory, commercial) and IT teams. You will ensure that technology solutions are aligned with strategic business goals and regulatory requirements.
Subject Matter Expert in Global Supply Chain Systems.
Assist in the translation of business requirements to application needs for custom developed applications and/or COTS/SaaS tool configuration.
Leverage strong understanding of functional business processes to enable key area stakeholders to meet business outcomes aligned with the Tech at Lilly MQ Global Supply Chain team.
Align global supply chain strategies with Eli Lilly’s innovation and growth goals, focus on Artificial Intelligence.
Partner with Global Supply Chain and Global Tech at Lilly teams to implement integration solutions between systems such as SAP S/4HANA, Kinaxis Maestro, RiverLogic, and additional systems when identified.
Maintain high levels of customer satisfaction by delivering exceptional IT support to end-users and addressing their needs promptly.
Maintain computer system validation for responsible applications.
Deliver recommendations to implement improved processes and controls, and drive the transformation of those approved recommendations.
Perform other duties related to ongoing delivery and program transformation as assigned by senior management.
What You Should Bring
Deep understanding of pharmaceutical operations, especially in manufacturing, supply chain, and compliance.
Excellent problem‑solving skills to address complex IT issues and implement effective solutions in a timely manner.
Exceptional customer service and communication skills to maintain high end‑user satisfaction.
Proficiency in handling IT changes, updates, and system upgrades with minimal disruptions and in accordance with industry best practices.
Proficiency in ITIL principles, including incident, problem, and change management, to streamline IT support processes.
Understanding of cybersecurity best practices to protect critical pharmaceutical manufacturing systems and sensitive data.
Proven ability to work effectively in high‑pressure, time‑sensitive situations.
Basic Requirements
Bachelor’s degree in Software Engineering, Computer Science, Computer Engineering, or a related field.
Minimum of 5+ years of IT experience working with Global Supply Chain.
Qualified applicants must be authorized to work in the United States on a full‑time basis. Lilly will not provide support for or sponsor work authorization or visas for this role, including but not limited to F‑1 CPT, F‑1 OPT, F‑1 STEM OPT, J‑1, H‑1B, TN, O‑1, E‑3, H‑1B1, or L‑1.
Additional Preferences
Master’s degree in Computer Science, Information Technology, Business Administration, or a related field is preferred.
Implement integration solutions between systems such as SAP S/4HANA, Kinaxis Maestro, RiverLogic, and additional systems when identified.
Exposure to international operations, diverse teams, global IT projects, or working in a global organization.
Previous LEAN and Agile experience.
Understanding of pharmaceutical manufacturing processes and compliance with industry‑specific regulations, such as FDA guidelines for Good Manufacturing Practices (GMP).
Certification in relevant IT areas (e.g., ITIL, AI, Cloud, etc.) is a plus.
Other Information
Role is Monday through Friday and based on‑site. Must be flexible in providing support to accommodate other inputs (production schedules, shutdowns, etc.). Occasional extended hour and/or off‑hour work may be required.
Position will be based out at the Eli Lilly Corporate Center in Indianapolis, IN.
Equal Employment Opportunity
Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.
#J-18808-Ljbffr