Customer Care & Retention Specialist

A customer service provider in Missouri is seeking a professional to handle inbound and outbound calls while resolving customer concerns in a timely manner. The ideal candidate should have a high school diploma, 2-3 years of experience in customer service, and proficiency in Microsoft Office. Responsibilities include managing customer feedback and data, prioritizing service requests, and retaining business relationships. The position offers a competitive salary range along with benefits, including health insurance and a 401(k) plan.
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