Procedural Scheduler
Surgery Partners, Inc, Franklin, WI, United States
Job Summary / Responsibilities
The Procedural Scheduler is responsible for authorizing and scheduling minimum of 50 cases per day and will liaise with a number of referring doctors’ offices. The Scheduling department is the first point of contact with the surgeon offices and manage booking all surgical cases at multiple facilities.
Primary Responsibilities
Authorizing and scheduling pain cases and surgeries for single pain physicians and team
Ability to use computer based scheduling programs, excel worksheets, and email
Required to gather detailed information on patient demographic when scheduling
Must be capable of multi-tasking and working with a diverse patient population
Travel with physician to multiple locations to better coordinate patient care (on site order entry, including blood thinner hold requests, and potential auto-approval)
Responsible for Pain Pump Orders and Communication
Schedule manipulation based on MD need and facility availability
Coordination with multiple device reps and vendors for procedures and surgeries
Other duties as needed
Education / Qualification Requirements
High School diploma or equivalent.
2 years of previous experience scheduling appointments and/or surgeries
Experience with insurance
Knowledge of clinic policies and procedures
Knowledge of managed care contracts and utilization
Knowledge of computer systems, programs and spreadsheet applications
Knowledge of medical terminology and be familiar with scheduling software
Skill in gathering and reporting claim information
Skill in solving utilization problems
Skill in written and verbal communication and customer relations
Flexibility to tailor schedule to MD needs in regards to travel and office hours
Experience in a medical office as a scheduler
Fast and accurate data entry
Service oriented, patient demeanor
Ability to multi-task, manage time effectively, and deliver results
Strict attention to detail
Intermediate computer skills and knowledge of Microsoft Office
Ability to work effectively with medical staff and external agencies
Ability to identify, analyze and solve problems
Ability to deal courteously and professionally with internal and external customers
Ability to provide excellent customer service
Ability to work 35-40 hours per week based on MD needs
Physical / Mental Demands
Able to read, write and communicate in English
Have cognitive skills for math, decision making and excellent communication skills
Work in a temperature-controlled environment
Potential for contact with chemicals, blood borne pathogens, and exposure to infectious disease.
Able to lift 25 pounds using proper lifting techniques several times during shift
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The Procedural Scheduler is responsible for authorizing and scheduling minimum of 50 cases per day and will liaise with a number of referring doctors’ offices. The Scheduling department is the first point of contact with the surgeon offices and manage booking all surgical cases at multiple facilities.
Primary Responsibilities
Authorizing and scheduling pain cases and surgeries for single pain physicians and team
Ability to use computer based scheduling programs, excel worksheets, and email
Required to gather detailed information on patient demographic when scheduling
Must be capable of multi-tasking and working with a diverse patient population
Travel with physician to multiple locations to better coordinate patient care (on site order entry, including blood thinner hold requests, and potential auto-approval)
Responsible for Pain Pump Orders and Communication
Schedule manipulation based on MD need and facility availability
Coordination with multiple device reps and vendors for procedures and surgeries
Other duties as needed
Education / Qualification Requirements
High School diploma or equivalent.
2 years of previous experience scheduling appointments and/or surgeries
Experience with insurance
Knowledge of clinic policies and procedures
Knowledge of managed care contracts and utilization
Knowledge of computer systems, programs and spreadsheet applications
Knowledge of medical terminology and be familiar with scheduling software
Skill in gathering and reporting claim information
Skill in solving utilization problems
Skill in written and verbal communication and customer relations
Flexibility to tailor schedule to MD needs in regards to travel and office hours
Experience in a medical office as a scheduler
Fast and accurate data entry
Service oriented, patient demeanor
Ability to multi-task, manage time effectively, and deliver results
Strict attention to detail
Intermediate computer skills and knowledge of Microsoft Office
Ability to work effectively with medical staff and external agencies
Ability to identify, analyze and solve problems
Ability to deal courteously and professionally with internal and external customers
Ability to provide excellent customer service
Ability to work 35-40 hours per week based on MD needs
Physical / Mental Demands
Able to read, write and communicate in English
Have cognitive skills for math, decision making and excellent communication skills
Work in a temperature-controlled environment
Potential for contact with chemicals, blood borne pathogens, and exposure to infectious disease.
Able to lift 25 pounds using proper lifting techniques several times during shift
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