Peer Support Specialist II - Part Time
Rutgers University, New Brunswick, NJ, United States
Position Details
Peer Support Specialist II – Part Time
Job Category: Staff & Executive – Healthcare
Department: UBHC – NJ Hopeline
Position Status: Part Time
Working Hours: 16 hours per week (Evening shift)
Work Arrangement: Eligible for remote work.
Salary: $28.30 per hour
Benefits include medical, prescription drug, dental coverage, paid vacation, holidays, leave programs, retirement benefits, educational benefits, life insurance, and employee discounts.
Overview
Rutgers University Behavioral Health Care (UBHC) offers comprehensive behavioral health and addiction services across New Jersey, serving all ages. It is one of the largest providers in the country, operating 15 sites.
Posting Summary
The Peer Support Specialist provides engagement, support, and assessment for callers to the 988 Lifeline Services within Rutgers University Behavioral Health Care. Responsibilities include receiving requests via telephone, chat or text, assessing needs, offering peer support and referrals, documenting interactions, acquiring familiarity with resources, and maintaining professional communication.
Responsibilities
Interact with clients in a therapeutic manner.
Ensure all service requests are handled effectively and caller‑friendly.
Assess service requests and referrals, responding per procedures.
Assess client's condition to make or authorize appropriate disposition.
Respond professionally to inquiries from professionals, agencies, and other parties.
Manage call, chat or text completion and documentation for disposition.
Document assessments, interventions, and client interactions timely and in accordance with policies.
Acquire knowledge of other providers and resources to facilitate client support and guidance.
Qualifications
Minimum Education and Experience
High School diploma or equivalent.
Four (4) years of full‑time experience in the mental health care field.
Self‑identified current or former user of mental health or co‑occurring services with at least one year of experience supporting others.
Required Knowledge, Skills, and Abilities
Knowledge of psychosocial rehabilitation and recovery model.
Ability to work independently and within a team.
Availability to work evenings, weekends, and holidays.
Willingness to learn and teach.
Comfort using or learning computer systems for recording services.
Preferred Qualifications
Bachelor's Degree in a social or mental health setting preferred.
Peer training certification preferred.
Physical Demands and Special Conditions
Frequent prolonged sitting.
Frequent listening and talking in groups and on the telephone.
Lifting up to 20 lbs.
Handling phone requests under time and decision‑making pressure.
Generally pleasant working conditions in a clean, well‑lit, quiet to moderately loud setting.
Crisis intervention is a common occurrence.
Pay & Benefits
Hourly wage: $28.30. Salary ranges: Minimum $28.30, Mid $28.80, Max $29.66. Compensation may vary based on qualifications, experience, market benchmarks, and internal equity. Benefits include medical, prescription drug, dental coverage; paid vacation, holidays, leave; retirement benefits; educational benefits; life insurance; employee discount programs.
Work Arrangement
Position may be fully remote.
Equal Employment Opportunity Statement
It is university policy to provide equal employment opportunity to all employees and applicants regardless of any protected category. For additional information see the Non‑Discrimination Statement at http://uhr.rutgers.edu
on-discrimination-statement
#J-18808-Ljbffr
Peer Support Specialist II – Part Time
Job Category: Staff & Executive – Healthcare
Department: UBHC – NJ Hopeline
Position Status: Part Time
Working Hours: 16 hours per week (Evening shift)
Work Arrangement: Eligible for remote work.
Salary: $28.30 per hour
Benefits include medical, prescription drug, dental coverage, paid vacation, holidays, leave programs, retirement benefits, educational benefits, life insurance, and employee discounts.
Overview
Rutgers University Behavioral Health Care (UBHC) offers comprehensive behavioral health and addiction services across New Jersey, serving all ages. It is one of the largest providers in the country, operating 15 sites.
Posting Summary
The Peer Support Specialist provides engagement, support, and assessment for callers to the 988 Lifeline Services within Rutgers University Behavioral Health Care. Responsibilities include receiving requests via telephone, chat or text, assessing needs, offering peer support and referrals, documenting interactions, acquiring familiarity with resources, and maintaining professional communication.
Responsibilities
Interact with clients in a therapeutic manner.
Ensure all service requests are handled effectively and caller‑friendly.
Assess service requests and referrals, responding per procedures.
Assess client's condition to make or authorize appropriate disposition.
Respond professionally to inquiries from professionals, agencies, and other parties.
Manage call, chat or text completion and documentation for disposition.
Document assessments, interventions, and client interactions timely and in accordance with policies.
Acquire knowledge of other providers and resources to facilitate client support and guidance.
Qualifications
Minimum Education and Experience
High School diploma or equivalent.
Four (4) years of full‑time experience in the mental health care field.
Self‑identified current or former user of mental health or co‑occurring services with at least one year of experience supporting others.
Required Knowledge, Skills, and Abilities
Knowledge of psychosocial rehabilitation and recovery model.
Ability to work independently and within a team.
Availability to work evenings, weekends, and holidays.
Willingness to learn and teach.
Comfort using or learning computer systems for recording services.
Preferred Qualifications
Bachelor's Degree in a social or mental health setting preferred.
Peer training certification preferred.
Physical Demands and Special Conditions
Frequent prolonged sitting.
Frequent listening and talking in groups and on the telephone.
Lifting up to 20 lbs.
Handling phone requests under time and decision‑making pressure.
Generally pleasant working conditions in a clean, well‑lit, quiet to moderately loud setting.
Crisis intervention is a common occurrence.
Pay & Benefits
Hourly wage: $28.30. Salary ranges: Minimum $28.30, Mid $28.80, Max $29.66. Compensation may vary based on qualifications, experience, market benchmarks, and internal equity. Benefits include medical, prescription drug, dental coverage; paid vacation, holidays, leave; retirement benefits; educational benefits; life insurance; employee discount programs.
Work Arrangement
Position may be fully remote.
Equal Employment Opportunity Statement
It is university policy to provide equal employment opportunity to all employees and applicants regardless of any protected category. For additional information see the Non‑Discrimination Statement at http://uhr.rutgers.edu
on-discrimination-statement
#J-18808-Ljbffr