Front Desk Administrator
TEKsystems, Golden, CO, United States
Medical Front Desk Receptionist / Administrative Assistant
Employment Type: Contract to Hire; Location: Golden, CO; Experience Level: Entry Level.
Position Summary: We are seeking a motivated and customer-focused front desk receptionist / administrative assistant to support a fast‑paced medical practice. This role serves as the first point of contact for patients and plays a critical part in ensuring a positive patient experience while supporting clinical and administrative operations. The ideal candidate is career-driven, detail‑oriented, and experienced in a healthcare front office environment.
Key Responsibilities
Greet and assist all patients and visitors in a professional and courteous manner upon arrival.
Verify insurance eligibility, referrals, and demographic information prior to physician visits.
Ensure patient registration records are accurate, complete, and up to date in the EHR system.
Maintain and manage physician schedules, ensuring proper appointment scheduling and confirmations.
Schedule and coordinate appointments for 15 physicians and 7 mid‑level providers.
Answer multi‑line telephones, triage incoming calls, take accurate messages, and provide timely information to patients, physicians, and staff.
Coordinate appointment rescheduling as needed to support clinic operations.
Assist with urgent medication refill requests and urgent medical records requests.
Relay messages and critical information to appropriate physicians and staff promptly.
Post patient payments and co‑pays accurately.
Maintain a balanced daily batch and ensure financial accuracy.
Required Qualifications
Minimum 1 year of healthcare front desk or administrative experience (dental experience considered).
At least 1 year of Epic EHR experience.
High School Diploma or equivalent required.
Ability to operate a multi‑line telephone system efficiently.
Strong critical thinking skills, particularly in identifying insurance issues and scheduling specialized appointments (e.g., INR checks).
Working knowledge of Epic to determine appropriate office locations and provider availability.
Professional, patient‑focused demeanor with excellent customer service skills.
Skills & Competencies
Medical front desk and healthcare administration experience.
Data entry with strong attention to detail.
Microsoft Office proficiency.
10‑key data entry.
Telephone and customer service expertise.
Ability to multitask in a high‑volume clinical environment.
Bilingual skills a plus.
Pay: $20.00 - $22.00 per hour.
Benefits
Medical, dental & vision.
Critical Illness, Accident, and Hospital.
401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available.
Life Insurance (Voluntary Life & AD&D for employee and dependents).
Short and long‑term disability.
Health Spending Account (HSA).
Transportation benefits.
Employee Assistance Program.
Time Off/Leave (PTO, Vacation or Sick Leave).
Workplace: Fully onsite in Golden, CO.
Application Deadline: April 30, 2026.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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Employment Type: Contract to Hire; Location: Golden, CO; Experience Level: Entry Level.
Position Summary: We are seeking a motivated and customer-focused front desk receptionist / administrative assistant to support a fast‑paced medical practice. This role serves as the first point of contact for patients and plays a critical part in ensuring a positive patient experience while supporting clinical and administrative operations. The ideal candidate is career-driven, detail‑oriented, and experienced in a healthcare front office environment.
Key Responsibilities
Greet and assist all patients and visitors in a professional and courteous manner upon arrival.
Verify insurance eligibility, referrals, and demographic information prior to physician visits.
Ensure patient registration records are accurate, complete, and up to date in the EHR system.
Maintain and manage physician schedules, ensuring proper appointment scheduling and confirmations.
Schedule and coordinate appointments for 15 physicians and 7 mid‑level providers.
Answer multi‑line telephones, triage incoming calls, take accurate messages, and provide timely information to patients, physicians, and staff.
Coordinate appointment rescheduling as needed to support clinic operations.
Assist with urgent medication refill requests and urgent medical records requests.
Relay messages and critical information to appropriate physicians and staff promptly.
Post patient payments and co‑pays accurately.
Maintain a balanced daily batch and ensure financial accuracy.
Required Qualifications
Minimum 1 year of healthcare front desk or administrative experience (dental experience considered).
At least 1 year of Epic EHR experience.
High School Diploma or equivalent required.
Ability to operate a multi‑line telephone system efficiently.
Strong critical thinking skills, particularly in identifying insurance issues and scheduling specialized appointments (e.g., INR checks).
Working knowledge of Epic to determine appropriate office locations and provider availability.
Professional, patient‑focused demeanor with excellent customer service skills.
Skills & Competencies
Medical front desk and healthcare administration experience.
Data entry with strong attention to detail.
Microsoft Office proficiency.
10‑key data entry.
Telephone and customer service expertise.
Ability to multitask in a high‑volume clinical environment.
Bilingual skills a plus.
Pay: $20.00 - $22.00 per hour.
Benefits
Medical, dental & vision.
Critical Illness, Accident, and Hospital.
401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available.
Life Insurance (Voluntary Life & AD&D for employee and dependents).
Short and long‑term disability.
Health Spending Account (HSA).
Transportation benefits.
Employee Assistance Program.
Time Off/Leave (PTO, Vacation or Sick Leave).
Workplace: Fully onsite in Golden, CO.
Application Deadline: April 30, 2026.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
#J-18808-Ljbffr