Security Operations Center Analyst - Senior
Long View Systems, Deer Park, TX, United States
Security Operations Centre Analyst
We are looking for a driven and self‑motivated analyst for our IGS branch located in Deer Park, TX. You will act as the main point of security escalation between team members with Integrated Global Services, branches, clients and vendors.
A Day in the Life
Actively participate in 24x7 operations of the Long View Security Operations Centre for L2 support
Monitor, identify and validate security events generated from Security Information Event Management (SIEM) tools
Actively work in monitoring, event and incident management tools like Sentinel and BMC Remedy
Respond to critical business‑impacting situations and coordinate the efforts required to engage the proper resources to remediate the issue
Coordinate major security incident situations and provide internal communications via email in a timely manner
Provide general support for Security Information Event Management (SIEM) tool changes, tweaks, additions and updates within Sentinel and any additional tools leveraged by Long View
Provide security guidance to team members across the organization on how to best identify, contain and remediate security‑related incidents
Understand complex issues across on‑premise, public and private cloud solutions and articulate the impact to higher‑tier team members
Follow and establish process documentation for receipt of security alerts for monitored devices, acknowledge the receipt of the event, open and/or update service desk tickets to track the handling of events to resolution and closure, and assign the ticket to the appropriate owner
Work with cloud technologies like Azure, AWS and Google Cloud Platform
Fulfill reporting requests that can be pulled from Long View tools
What You Bring
5+ years of professional experience in incident detection and response, malware analysis, or cyber forensics
Extensive experience evaluating, interpreting, and integrating relevant data sources for merging network attack analyses with counterintelligence and law‑enforcement investigations
Experience with various IT service management tools including performance monitoring and ITSM solutions
Experience with Security Information Event Management platforms like Sentinel, Splunk and Sumo Logic
Experience working with incident, problem, change and service requests that follow ITIL framework standards
Experience provisioning new client services and working through customer onboarding tasks
Proven ability to troubleshoot and resolve technical and procedural issues
Strong verbal and written communication skills to effectively communicate with customers in non‑technical terms
Ability to react quickly and professionally with a sense of urgency
Ability and desire to work on an on‑call rotation for 24‑hour support
Willingness to work on‑site in Deer Park, TX
What Makes You Extra Awesome
Intermediate level network and security certifications such as Security+, Network+, SSCP and/or CCNA Security
Why Work At Long View
Interesting work – Be part of exciting projects while accessing the latest technologies
Career growth – Permanent staff positions, paid training, career life planning, and relocation and travel opportunities
RSP plan
$72,240 to $97,440 per year
Benefits
Long View Systems is proud to offer a comprehensive benefits package to eligible, full‑time employees working 30 or more hours per week. Employees share the costs of some benefits (medical, prescription, dental, vision) and Long View provides other benefits at no cost, including group life insurance, accidental death & dismemberment insurance, short‑term disability, and long‑term disability. Employees can also purchase voluntary benefits through payroll deductions, such as supplemental life insurance, flexible spending accounts, accident insurance and critical illness insurance.
Medical
Accident Insurance
Critical Illness Insurance
Dental
Vision
Health Savings Account (HSA) – employer contribution $500 per plan year
Flexible Spending Account (FSA)
Short‑term Disability
Long‑term Disability
Life Insurance
Accidental Death & Dismemberment
Voluntary Life and Accident Death & Dismemberment
Retirement Savings 401(k) – employer match 5% of previous year’s W2 earnings and Roth
Discount Program
Employee Assistance Program
Long View is an equal opportunity employer. If you have any accommodation requests for your interview or the role, please let your friendly Recruiter know.
#J-18808-Ljbffr
We are looking for a driven and self‑motivated analyst for our IGS branch located in Deer Park, TX. You will act as the main point of security escalation between team members with Integrated Global Services, branches, clients and vendors.
A Day in the Life
Actively participate in 24x7 operations of the Long View Security Operations Centre for L2 support
Monitor, identify and validate security events generated from Security Information Event Management (SIEM) tools
Actively work in monitoring, event and incident management tools like Sentinel and BMC Remedy
Respond to critical business‑impacting situations and coordinate the efforts required to engage the proper resources to remediate the issue
Coordinate major security incident situations and provide internal communications via email in a timely manner
Provide general support for Security Information Event Management (SIEM) tool changes, tweaks, additions and updates within Sentinel and any additional tools leveraged by Long View
Provide security guidance to team members across the organization on how to best identify, contain and remediate security‑related incidents
Understand complex issues across on‑premise, public and private cloud solutions and articulate the impact to higher‑tier team members
Follow and establish process documentation for receipt of security alerts for monitored devices, acknowledge the receipt of the event, open and/or update service desk tickets to track the handling of events to resolution and closure, and assign the ticket to the appropriate owner
Work with cloud technologies like Azure, AWS and Google Cloud Platform
Fulfill reporting requests that can be pulled from Long View tools
What You Bring
5+ years of professional experience in incident detection and response, malware analysis, or cyber forensics
Extensive experience evaluating, interpreting, and integrating relevant data sources for merging network attack analyses with counterintelligence and law‑enforcement investigations
Experience with various IT service management tools including performance monitoring and ITSM solutions
Experience with Security Information Event Management platforms like Sentinel, Splunk and Sumo Logic
Experience working with incident, problem, change and service requests that follow ITIL framework standards
Experience provisioning new client services and working through customer onboarding tasks
Proven ability to troubleshoot and resolve technical and procedural issues
Strong verbal and written communication skills to effectively communicate with customers in non‑technical terms
Ability to react quickly and professionally with a sense of urgency
Ability and desire to work on an on‑call rotation for 24‑hour support
Willingness to work on‑site in Deer Park, TX
What Makes You Extra Awesome
Intermediate level network and security certifications such as Security+, Network+, SSCP and/or CCNA Security
Why Work At Long View
Interesting work – Be part of exciting projects while accessing the latest technologies
Career growth – Permanent staff positions, paid training, career life planning, and relocation and travel opportunities
RSP plan
$72,240 to $97,440 per year
Benefits
Long View Systems is proud to offer a comprehensive benefits package to eligible, full‑time employees working 30 or more hours per week. Employees share the costs of some benefits (medical, prescription, dental, vision) and Long View provides other benefits at no cost, including group life insurance, accidental death & dismemberment insurance, short‑term disability, and long‑term disability. Employees can also purchase voluntary benefits through payroll deductions, such as supplemental life insurance, flexible spending accounts, accident insurance and critical illness insurance.
Medical
Accident Insurance
Critical Illness Insurance
Dental
Vision
Health Savings Account (HSA) – employer contribution $500 per plan year
Flexible Spending Account (FSA)
Short‑term Disability
Long‑term Disability
Life Insurance
Accidental Death & Dismemberment
Voluntary Life and Accident Death & Dismemberment
Retirement Savings 401(k) – employer match 5% of previous year’s W2 earnings and Roth
Discount Program
Employee Assistance Program
Long View is an equal opportunity employer. If you have any accommodation requests for your interview or the role, please let your friendly Recruiter know.
#J-18808-Ljbffr