Business Office Assistant
Corewell Health, Redford, MI, United States
Position
Entry Level Receptionist – open in multiple locations (please see additional locations).
Job Summary
Under the direction of the site designate leader, perform functions relating to business and office maintenance activities including patient appointments, registration, billing functions, cash collection, and phone communication. Follows the guidelines according to established policies and procedures. Must demonstrate and provide good customer skills. Follows Corewell philosophy of Patient and Family Centered Care at all times.
Essential Functions
Good interpersonal and communication skills; answer telephone and direct calls to appropriate area/personnel.
Access computer or appointment stored information necessary to perform patient exam. Initialize required paperwork, including patient verification and confirmation of physician's orders. Generate exam request. Relay information to patients and family members in accordance with HIPAA Regulations.
Schedule appointments, consult with physician's offices as needed. Manage film purging and transfer.
Answer phones, provide assistance and direct calls in a courteous and efficient manner.
Strong communication skills and ability to prioritize work. Team player, manage concerns and situations of immediate importance. Provide adequate and prompt information to all customers. Enforce patient privacy and confidentiality.
Monitor inventories related to the job and order accordingly.
Demonstrate competence in computer applications.
Maintain employee medical record correspondence per protocol in the proper record format.
Pull and file medical records. Interfile all correspondence and ancillary test results.
Operate standard office equipment such as Microsoft office systems, calculators, photocopiers, dictation equipment, and fax machines.
Qualifications
High School Diploma or equivalent.
Strong communication skills, multi‑task oriented, sensitivity to others.
Ability to prioritize, self‑motivated and handle stressful situations.
Able to accurately manage a great number of details in a fast paced environment while providing excellent customer service according to Corewell standards.
Preferred
1 year experience in a clinical office setting.
Basic computer skills.
Benefits
Comprehensive benefits package to meet financial, health, and work/life balance goals.
On‑demand pay program powered by Payactiv.
Discounts on restaurants, phone plans, spas, and more.
Optional identity theft protection, home and auto insurance, pet insurance.
Traditional and Roth retirement options with service contribution and match savings.
Eligibility for benefits is determined by employment type and status.
Location and Schedule
Primary location: Royal Oak Hospital – 3601 W 13 Mile Rd – Royal Oak.
Employment type: Full time.
Shift: Day (United States of America).
Weekly scheduled hours: 40.
Hours of work: Variable.
Days worked: Monday to Friday.
Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.
You may request assistance in completing the application process by calling 616.486.7447.
#J-18808-Ljbffr
Entry Level Receptionist – open in multiple locations (please see additional locations).
Job Summary
Under the direction of the site designate leader, perform functions relating to business and office maintenance activities including patient appointments, registration, billing functions, cash collection, and phone communication. Follows the guidelines according to established policies and procedures. Must demonstrate and provide good customer skills. Follows Corewell philosophy of Patient and Family Centered Care at all times.
Essential Functions
Good interpersonal and communication skills; answer telephone and direct calls to appropriate area/personnel.
Access computer or appointment stored information necessary to perform patient exam. Initialize required paperwork, including patient verification and confirmation of physician's orders. Generate exam request. Relay information to patients and family members in accordance with HIPAA Regulations.
Schedule appointments, consult with physician's offices as needed. Manage film purging and transfer.
Answer phones, provide assistance and direct calls in a courteous and efficient manner.
Strong communication skills and ability to prioritize work. Team player, manage concerns and situations of immediate importance. Provide adequate and prompt information to all customers. Enforce patient privacy and confidentiality.
Monitor inventories related to the job and order accordingly.
Demonstrate competence in computer applications.
Maintain employee medical record correspondence per protocol in the proper record format.
Pull and file medical records. Interfile all correspondence and ancillary test results.
Operate standard office equipment such as Microsoft office systems, calculators, photocopiers, dictation equipment, and fax machines.
Qualifications
High School Diploma or equivalent.
Strong communication skills, multi‑task oriented, sensitivity to others.
Ability to prioritize, self‑motivated and handle stressful situations.
Able to accurately manage a great number of details in a fast paced environment while providing excellent customer service according to Corewell standards.
Preferred
1 year experience in a clinical office setting.
Basic computer skills.
Benefits
Comprehensive benefits package to meet financial, health, and work/life balance goals.
On‑demand pay program powered by Payactiv.
Discounts on restaurants, phone plans, spas, and more.
Optional identity theft protection, home and auto insurance, pet insurance.
Traditional and Roth retirement options with service contribution and match savings.
Eligibility for benefits is determined by employment type and status.
Location and Schedule
Primary location: Royal Oak Hospital – 3601 W 13 Mile Rd – Royal Oak.
Employment type: Full time.
Shift: Day (United States of America).
Weekly scheduled hours: 40.
Hours of work: Variable.
Days worked: Monday to Friday.
Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.
You may request assistance in completing the application process by calling 616.486.7447.
#J-18808-Ljbffr