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Assistant Coordinator

The California State University, Pomona, CA, United States


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Job no:

557169
Work type:

Staff
Location:

Pomona
Categories:

Unit 4 - APC - Academic Professionals of California, Temporary, Part Time, Student Services

Type of Appointment:

Part-Time (20 hours), Long Term Temporary (up to 3 years)

Job Classification:

Student Services Professional IB

Anticipated Hiring Range:

$2,075 per month (Based on the full-time monthly rate of $4,150)

Work Schedule:

The work schedule will typically be Monday – Friday from 8:00 am – 12:00 pm, dependent on operational need, including some evenings, weekends, and holidays. This is a live‑on campus position. Occasional On‑call shifts may be scheduled in addition to typical work hours year‑round, including during times of campus closures such as weekends and holidays. On‑call shifts will be assigned on a rotational basis amongst the live‑on Area Coordinator staff.

Recruitment Close Date:

May 8, 2026

THE DEPARTMENT
Residence Life Team within University Housing Services (UHS). The Residence Life Team (RLT) is responsible for development and delivery of services and programs, in a residential experience that ensures the quality of life, well‑being and personal development of residential students contributing to retention and academic success. This unit is responsible for establishing policy and procedure in the residential facilities, individual contact with residents, advising and facilitating student government, administering conduct, intervening in crisis, developing educational and programmatic efforts, and coordinating the safety and security of residents.

DUTIES AND RESPONSIBILITIES
Community Development

Support with the guidance of the Front Desk Attendants (FDA), Resident Advisors (RA), and Program Assistants (PAs) in the daily operations and emergency interventions of residential communities.

Assist Coordinators with student success support services and programs that improve retention and graduation rates for all CPP residential students.

Establish and maintain cooperative working relationships with residents.

Utilize skills to encourage student success within the portfolio through programs, role modelling with students and staff. Support administrative operations of the department, including room assignments, occupancy reports, resident check‑in/check‑out, room changes, work requests, equipment check‑out, etc.

Climb stairs (some residence halls do not have elevators) for emergency and crisis response.

Maintain thorough knowledge of and enforce University policy, UHS policy and UHS Housing License Agreement for residential students.

Residential Education Initiatives

Assist Resident Advisors and Program Assistants with program development, planning and implementation.

Assist with annual selection processes for Resident Advisors and Program Assistants.

Assist with educational campaigns, programming, trainings, and workshops for the residential community.

Network and collaborate with campus departments to develop, design, and implement programs that facilitate opportunities for interaction and dialogue with the campus community on student engagement, leadership, sense of belonging and inclusive community practices that support the success of all residential students.

Responsible for understanding the expectations of professional staff, student leaders, front desk attendants, elected members of individual hall councils for each building/community, Resident Student Association (RSA), National Residence Hall Honorary (NRHH), and residential students.

QUALIFICATIONS

Bachelor's Degree - Equivalent to graduation from a four‑year college or university in one of the behavioural sciences, public or business administration, or a job‑related field. Additional specialised experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year‑for‑year basis.

Valid California Driver's license with insurance.

At least one year of professional Student Services experience at the entry trainee level. Equivalent amounts of graduate‑level job‑related education may be substituted for the required experience.

Working knowledge of organisation and programme management; research and interviewing techniques; principles of individual and group behaviour; ability to rapidly acquire such knowledge of the specific campus; basic principles, practices and major trends in the Student Services field; interpret and apply programme rules; gather and analyse data; reason logically; draw valid conclusions and make appropriate recommendations; present clear and concise information orally and in written reports; establish and maintain cooperative working relationships with faculty, CSU administrators, student organisations and other private and public agencies.

PREFERRED QUALIFICATIONS

Enrollment in a Higher Education/Student Affairs Master's programme (or related field) is preferred.

Experience working with students from varied socioeconomic, educational or cultural backgrounds in a residential, student services or community‑based setting is also preferred.

Cal Poly Pomona provides equal opportunity in employment without unlawful discrimination or preferential treatment based on race, sex, colour, ethnicity, or national origin and complies with federal and state anti‑discrimination laws.

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