Customer Care & Appointment Specialist

The Facilities Group in Ypsilanti, Michigan is seeking a Customer Service Representative responsible for managing high call volumes, scheduling appointments, and resolving customer complaints. The candidate should possess strong computer skills and previous customer support experience. The role involves providing administrative support and addressing customer inquiries. Benefits include medical, dental, vision, PTO, FSA, and a 401k with company match. Work hours are Monday to Friday from 8:30AM to 4:30PM.
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