Quality Engineering Supervisor
Heatcraft Worldwide Refrigeration, Tifton, GA, United States
The
Quality Engineering Supervisor
provides leadership to a team of Quality Engineers and technical support personnel, driving robust quality engineering practices across manufacturing and customer interfaces. This role is responsible for applying advanced quality engineering methodologies to solve complex technical and customer issues, strengthen corrective action execution, and continuously improve product, process, and system performance.
This position is
highly visible and customer‑facing , requiring a strong balance of technical depth, people leadership, and hands‑on engagement on the manufacturing floor.
Key Responsibilities
Leadership & People Management
Lead, coach, and develop a team of Quality Engineers and technical staff (salaried and hourly).
Plan, organize, and direct daily work activities to support production, customer, and quality objectives.
Identify skill gaps and actively promote training, mentoring, and professional development opportunities.
Foster a culture of positive relations, safe working environment, accountability, data‑driven decision making, and continuous improvement.
Identifies and communicates work goals and initiates or suggests plans to motivate workers to achieve work goals.
Quality Engineering & Continuous Improvement
Apply advanced quality engineering tools and methodologies to investigate and resolve complex quality and process issues.
Lead and oversee Corrective Action Request (CAR) execution, ensuring effective containment, root cause analysis, corrective, and preventive actions.
Utilize SPC, capability studies, Six Sigma, and other statistical methods to improve and sustain product quality.
Evaluate technical progress of quality initiatives to ensure sound application of engineering principles and scientific rigor.
Project & Program Management
Manage quality‑related research, development, and technical programs that drive improved product performance, increased throughput, and cost reduction.
Ensure projects progress according to defined timelines, budgets, and objectives.
Provide clear technical and administrative direction for departmental initiatives and cross‑functional projects.
Cross‑Functional & Customer Engagement
Partner closely with Operations, Engineering, Manufacturing, Supply Chain, and other internal teams to resolve quality issues and drive systemic improvements.
Act as a primary quality engineering interface with customers, providing timely responses, investigation updates, and closure of customer concerns.
Support customer visits, audits, and on‑site investigations as needed.
Manufacturing Floor Presence
Maintain a strong, routine presence on the manufacturing floor to understand processes, support engineers and operators, and respond quickly to quality and customer issues.
Prioritize activities effectively in a fast‑paced, dynamic manufacturing environment.
Travel
Travel up to
50%
to customer sites as required to support issue resolution, investigations, and relationship management.
What We Are Looking For
Required
Bachelor’s degree in Engineering or related STEM discipline (preferred).
Minimum 5 years of experience in quality engineering, manufacturing engineering, or a related technical function.
Demonstrated experience applying engineering principles to improve and maintain product quality standards.
Strong working knowledge of: Statistical Process Control (SPC), Capability Studies, Root Cause Analysis and Corrective Action, Six Sigma methodologies
Proven ability to prioritize and lead multiple initiatives simultaneously.
Preferred
Master’s degree in Engineering or related discipline.
Prior experience leading or supervising engineers or technical teams.
Customer‑facing experience in a manufacturing environment.
Engineering problem solving and analytical thinking
Leadership and team development
Clear technical and executive‑level communication
Customer focus and accountability
Ability to operate effectively in ambiguity and high‑urgency situations
What We Offer
Compensation
This is a salaried exempt role. The starting salary range for this role and market is between $98,000 - $129,000 annually. Factors that may affect starting salary include geography/market and the skills, education, experience, and other qualifications of the successful candidate. Employees in this role are also eligible for an annual bonus in accordance with the terms of the Company’s applicable plan. Employees in this role are not eligible for overtime.
Benefits
Subject to applicable eligibility requirements, the following benefits are offered for this role: tuition reimbursement; medical, dental, and vision insurance; prescription drug coverage; 401(k) retirement plan; short-term disability insurance; 8 weeks paid birthing leave; 2 weeks paid bonding leave; life and long‑term disability insurance.
Depending on date of hire, and subject to applicable eligibility requirements, new employees in this role also receive up to: 12 days paid time off, 2 paid well‑being days, 1 paid volunteer day, 10‑11 paid holidays, and 3 floating holidays per year.
Disclaimers: The compensation and benefits information is accurate as of the date of this posting. Lennox reserves the right to modify this information at any time, with or without notice, subject to applicable law.
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Quality Engineering Supervisor
provides leadership to a team of Quality Engineers and technical support personnel, driving robust quality engineering practices across manufacturing and customer interfaces. This role is responsible for applying advanced quality engineering methodologies to solve complex technical and customer issues, strengthen corrective action execution, and continuously improve product, process, and system performance.
This position is
highly visible and customer‑facing , requiring a strong balance of technical depth, people leadership, and hands‑on engagement on the manufacturing floor.
Key Responsibilities
Leadership & People Management
Lead, coach, and develop a team of Quality Engineers and technical staff (salaried and hourly).
Plan, organize, and direct daily work activities to support production, customer, and quality objectives.
Identify skill gaps and actively promote training, mentoring, and professional development opportunities.
Foster a culture of positive relations, safe working environment, accountability, data‑driven decision making, and continuous improvement.
Identifies and communicates work goals and initiates or suggests plans to motivate workers to achieve work goals.
Quality Engineering & Continuous Improvement
Apply advanced quality engineering tools and methodologies to investigate and resolve complex quality and process issues.
Lead and oversee Corrective Action Request (CAR) execution, ensuring effective containment, root cause analysis, corrective, and preventive actions.
Utilize SPC, capability studies, Six Sigma, and other statistical methods to improve and sustain product quality.
Evaluate technical progress of quality initiatives to ensure sound application of engineering principles and scientific rigor.
Project & Program Management
Manage quality‑related research, development, and technical programs that drive improved product performance, increased throughput, and cost reduction.
Ensure projects progress according to defined timelines, budgets, and objectives.
Provide clear technical and administrative direction for departmental initiatives and cross‑functional projects.
Cross‑Functional & Customer Engagement
Partner closely with Operations, Engineering, Manufacturing, Supply Chain, and other internal teams to resolve quality issues and drive systemic improvements.
Act as a primary quality engineering interface with customers, providing timely responses, investigation updates, and closure of customer concerns.
Support customer visits, audits, and on‑site investigations as needed.
Manufacturing Floor Presence
Maintain a strong, routine presence on the manufacturing floor to understand processes, support engineers and operators, and respond quickly to quality and customer issues.
Prioritize activities effectively in a fast‑paced, dynamic manufacturing environment.
Travel
Travel up to
50%
to customer sites as required to support issue resolution, investigations, and relationship management.
What We Are Looking For
Required
Bachelor’s degree in Engineering or related STEM discipline (preferred).
Minimum 5 years of experience in quality engineering, manufacturing engineering, or a related technical function.
Demonstrated experience applying engineering principles to improve and maintain product quality standards.
Strong working knowledge of: Statistical Process Control (SPC), Capability Studies, Root Cause Analysis and Corrective Action, Six Sigma methodologies
Proven ability to prioritize and lead multiple initiatives simultaneously.
Preferred
Master’s degree in Engineering or related discipline.
Prior experience leading or supervising engineers or technical teams.
Customer‑facing experience in a manufacturing environment.
Engineering problem solving and analytical thinking
Leadership and team development
Clear technical and executive‑level communication
Customer focus and accountability
Ability to operate effectively in ambiguity and high‑urgency situations
What We Offer
Compensation
This is a salaried exempt role. The starting salary range for this role and market is between $98,000 - $129,000 annually. Factors that may affect starting salary include geography/market and the skills, education, experience, and other qualifications of the successful candidate. Employees in this role are also eligible for an annual bonus in accordance with the terms of the Company’s applicable plan. Employees in this role are not eligible for overtime.
Benefits
Subject to applicable eligibility requirements, the following benefits are offered for this role: tuition reimbursement; medical, dental, and vision insurance; prescription drug coverage; 401(k) retirement plan; short-term disability insurance; 8 weeks paid birthing leave; 2 weeks paid bonding leave; life and long‑term disability insurance.
Depending on date of hire, and subject to applicable eligibility requirements, new employees in this role also receive up to: 12 days paid time off, 2 paid well‑being days, 1 paid volunteer day, 10‑11 paid holidays, and 3 floating holidays per year.
Disclaimers: The compensation and benefits information is accurate as of the date of this posting. Lennox reserves the right to modify this information at any time, with or without notice, subject to applicable law.
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