Senior Customer Service Representative Part Time
K&G Fashion Superstore, Springfield Township, PA, United States
Senior Customer Service Representative
For more than 30 years, K&G Fashion Superstore (K&G) has provided value‑conscious customers with the latest fashions and styles at the best possible prices. Offering a wide selection of designer brands discounted up to 60% off department store prices at our 80 stores, K&G is a leading shopping destination for brand-name apparel, footwear, and accessories for the entire family.
We Have Immediate Openings – Start Right Away!
Competitive hourly rates
Flexible schedules to meet your availability
Tuition reimbursement
Generous employee discount on first purchase
Ongoing discounts on purchase made at any Tailored Brands store
What You Bring
Customer service – or as we call it – culture of customer‑obsession by being customer‑ready and delivering a world‑class experience every day.
Desire to learn and adapt to new programs.
Ability to work well and consult with associates at all levels and contribute to a positive work environment.
Responsibilities
Assisting management with register opening and closing procedures and monitoring cash handling, performing audits and end‑of‑shift drawer counts, following all standard operating procedures for handling customer purchases, returns, exchanges, store credits and discounted transactions along with properly securing cash and other negotiable documents.
Incorporating suggestive selling techniques when assisting customers and responding to any customer inquiries and needs.
Assisting with replenishing merchandise, store layout, recovery, general housekeeping of the store along with monitoring and maintenance of floor stock and fitting room areas.
Maintaining an awareness of all product knowledge information, POS instructions, merchandise promotions and advertisements.
Physical Requirements
Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Pay Range : $14.54–$18.90 hourly. Pay is based on market location and may be subject to prevailing wage laws, if applicable.
EEO Statement : Our company celebrates diversity and provides equal employment opportunity to all applicants and employees without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, veteran or military status, age, physical or mental disability, marital status, or any other protected status under the law.
Tailored Brands uses Artificial Intelligence (“AI”) as part of the job application process for applications submitted through the careers site on our Tailored Brands website, including to assist us in evaluating your application and providing you with suggested positions. By submitting your information, you acknowledge that the Company may use AI tools as part of our evaluation.
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For more than 30 years, K&G Fashion Superstore (K&G) has provided value‑conscious customers with the latest fashions and styles at the best possible prices. Offering a wide selection of designer brands discounted up to 60% off department store prices at our 80 stores, K&G is a leading shopping destination for brand-name apparel, footwear, and accessories for the entire family.
We Have Immediate Openings – Start Right Away!
Competitive hourly rates
Flexible schedules to meet your availability
Tuition reimbursement
Generous employee discount on first purchase
Ongoing discounts on purchase made at any Tailored Brands store
What You Bring
Customer service – or as we call it – culture of customer‑obsession by being customer‑ready and delivering a world‑class experience every day.
Desire to learn and adapt to new programs.
Ability to work well and consult with associates at all levels and contribute to a positive work environment.
Responsibilities
Assisting management with register opening and closing procedures and monitoring cash handling, performing audits and end‑of‑shift drawer counts, following all standard operating procedures for handling customer purchases, returns, exchanges, store credits and discounted transactions along with properly securing cash and other negotiable documents.
Incorporating suggestive selling techniques when assisting customers and responding to any customer inquiries and needs.
Assisting with replenishing merchandise, store layout, recovery, general housekeeping of the store along with monitoring and maintenance of floor stock and fitting room areas.
Maintaining an awareness of all product knowledge information, POS instructions, merchandise promotions and advertisements.
Physical Requirements
Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Pay Range : $14.54–$18.90 hourly. Pay is based on market location and may be subject to prevailing wage laws, if applicable.
EEO Statement : Our company celebrates diversity and provides equal employment opportunity to all applicants and employees without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, veteran or military status, age, physical or mental disability, marital status, or any other protected status under the law.
Tailored Brands uses Artificial Intelligence (“AI”) as part of the job application process for applications submitted through the careers site on our Tailored Brands website, including to assist us in evaluating your application and providing you with suggested positions. By submitting your information, you acknowledge that the Company may use AI tools as part of our evaluation.
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