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CASS SME Oversight

Apex Group Ltd (UK Branch), Chelmsford, MA, United States


Summary of the position
The CASS SME Oversight Transfer Agency will be expected to:

Be a CASS SME, the go‑to person both internally and externally

Oversee end‑to‑end workflows to ensure compliance with the client money rules across the business

Own and ensure the CASS framework is kept up to date on an ongoing basis

Mapping and maintaining the CASS Matrix against the CASS rules

Lead and oversee CASS workshops, client visits and due diligences

Oversee that aged debtors are chased where applicable

Ensure all CASS requirements are met/supplied in a timely fashion

Ensure daily internal and external client money reconciliations are completed accurately and timely, meeting all relevant CASS rule requirements

Ensure shortfall/surplus movements on settlements are covered/removed in a timely manner

Own and assist the CMAR returns ensuring completion for onward submission in a timely and accurate manner

Oversee the end of day funding process ensuring all shortfalls are covered and deposited to enable daily creation payments made to depositary within required timelines

Oversee that all relevant CASS procedures are regularly updated where applicable

Oversee all relevant client money reconciliation breaks/discrepancies are investigated and resolved accurately and timely within 24hrs

Ensure any regulatory CASS breaches are raised within the required timeframe ensuring that any resultant mitigation is suitably applied

Support the sign‑off daily CASS reconciliation packs

Ensure/maintain relationships with relevant parties with Transfer Agency sub‑delegate

Ensure agreed SLA and contractual deliverables are achieved whilst monitoring KPIs to ensure timely and appropriate resolution of any trends/performance issues

Support new business, client and regulatory operational issues

Understand industry changes and impact that will have on our TA business

Identify and propose enhancements where processes can be streamlined to maximise efficiency

Maintain issue logs, monitor trend analysis and attendance of internal and external review meetings

Coordinate issue management when issues impact the delivery of TA services

Assist with other ad hoc duties/projects as required to ensure CASS considered throughout the scope to delivery

Skills

Be able to work as part of a team and show commitment in ensuring all deadlines are met

Have suitable qualifications relevant to the duties and responsibilities listed above

Excellent communication skills, both written and verbal

Highly organised, efficient, and professional with a sense of urgency and good time management

Ability to work well both under supervision and independently

Detail and quality conscious – accountable, responsible, and adaptable

Very good awareness of FCA

IOC competency preferred or willingness to work towards qualification

Education and Experience

Have suitable qualifications relevant to the duties and responsibilities held

Minimum of 5 years CASS experience highly desirable

Reporting Structure
The CASS SME Oversight – Transfer Agency will report to the Head of Transfer Agency

Remuneration
Remuneration will be market related and commensurate with experience and seniority. The successful candidate will receive a competitive benefits package

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