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Systems Administrator

Inside Higher Ed, Tallahassee, FL, United States


Job Title
Systems Administrator

Location
Hybrid

Department
Department of Northwest Regional Data Center (NWRDC)

Employment Type
Full‑Time, Regular

Responsibilities

Provide support for Enterprise Storage Services, including hardware installation and support, software installation and support, storage provisioning, monitoring, reporting, and customer service.

Consult and provide technical assistance to management and customers regarding the administration, design, and maintenance of equipment used to provide data storage in multiple environments.

Perform day‑to‑day administration and oversight of all storage services hardware and software, including SAN switch zoning, LUN creation, mapping and masking, performance tuning, monitoring, and troubleshooting storage issues.

Develop advanced troubleshooting solutions for complex storage and data replication issues to ensure system reliability.

Participate in a 24/7 on‑call rotation in support of the data center.

Anticipate, mitigate, identify, and troubleshoot storage‑related issues, recommending technical solutions.

Serve as the storage expert and recommend system enhancements to staff and customers.

Assist the backup team with monitoring, analyzing, and predicting trends for backup equipment performance, policies, retentions, and replication, and recommend enhancements.

Research and make recommendations on storage products, services, and standards to support procurement and development efforts.

Advising management on the development of project plans, proposals, recommended policies, and procedures for effective administration of storage and backup systems.

Develop and update documented procedures and processes to ensure continued operation of storage systems and backup/restoration processes.

Participate in approved professional development opportunities per NWRDC’s policy.

Qualifications

Bachelor’s degree in Computer Science, MIS, or related field and at least two years of professional experience; or a high school diploma or equivalent with at least six years of experience; or a combination of post‑high school education and experience totaling six years.

Preferred Qualifications

Experience or certifications with Cisco MDS 9000 series switches, Dell EMC PowerScale, and Hitachi storage products (including block and file structures).

Knowledge of VMware and backup processes.

Additional Requirements

Successful completion of a criminal history background check.

Eligible for primarily remote work based on current position; employees must be able to attend campus for shifts or after‑hours work as needed.

Equal Employment Opportunity
FSU is an Equal Employment Opportunity Employer.

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