Sr ETRM Technical Support Specialist
CITGO, Houston, TX, United States
CITGO PETROLEUM CORPORATION
CITGO Petroleum Corporation is a recognized leader in the refining industry and operates under the well-known CITGO brand. CITGO owns and operates three refineries located in Lake Charles, LA.; Lemont, IL.; and Corpus Christi, TX, and wholly and/or jointly owns 38 active terminals, six pipelines and three lubricants blending and packaging plants. With approximately 3,300 employees and a combined crude capacity of approximately 807,000 barrels-per-day (bpd), positions CITGO as one of the best-branded supplier companies in the industry.
At CITGO our people are our most important resource. Our core values are Safety, Integrity, Respect, Accountability, and Care.
Job Summary
The Senior ETRM Technical Specialist is responsible for providing advanced technical leadership, development, and production support for the ION RightAngle platform. This role delivers mission‑critical solutions across Trading, Scheduling, Logistics, Settlements, Risk, and Accounting processes. The specialist will design, develop, and maintain complex system customizations, interfaces, and enhancements that optimize energy trading operations.
This Role Requires
Deep experience with RightAngle versions S15-S25, including custom development, integrations, and support.
Strong technical expertise in C#.NET, SQL Server, and familiarity with Azure DevOps, and modern integration frameworks.
Ability to translate business requirements into robust technical solutions for front‑office, mid‑office, and back‑office stakeholders.
Leadership of technical design, system upgrades, problem resolution, and cross‑functional coordination.
Communicate and collaborate with IT partners and cross‑functional teams to facilitate the design and delivery of solutions that are cost effective, efficient, and forward thinking.
Maintains knowledge and keeps up to date of current industry trends and developing technologies.
Minimum Qualifications
Bachelor's degree plus 10 years of IT or applications development experience.
Required
Minimum of 8 years’ relevant experience in ETRM engagements with strong emphasis on the OpenLink/ION RightAngle(S15-25).
Strong Proficiency in C#.NET, SQL, T-SQL, and the RightAngle.NET architecture.
Experience with Azure DevOps pipelines and source control
Strong debugging, performance tuning, and analytical problem‑solving skills.
Job Duties
Technical Development & Architecture
Lead design, development, and implementation of RightAngle extensions, interfaces, attributes, business rules, reports, screen customizations, and templates.
Architect, modernize, and support integrations across deal capture, pricing, ticketing, inventory, credit, AR/AP/GL, SAP, and other third‑party systems.
Develop and troubleshoot RightAngle .NET extensions, SQL‑driven processes, scheduled tasks, and valuation logic.
Drive best‑practice patterns around system configuration, performance optimization, and secure integrations.
ETRM Functional Support & Operations
Provide expert‑level production support across Trading, Movement/Ticketing, Credit, Risk, Pricing, and Month‑End Close.
Monitor and support RightAngle risk processes, forward curves, valuation tasks, exposure reporting, and P&L workflows.
Troubleshoot and resolve issues related to deal capture, logistics updates, pricing feeds, settlement processes, and accounting integrations.
Analysis, Design & Process Optimization
Collaborate with business process owners to evaluate workflows and implement process improvements.
Produce technical documentation including functional specs, technical designs, mapping documents, and deployment procedures.
Translate complex business requirements from traders, schedulers, accountants, and risk analysts into technical solutions.
Participate in or lead solution architecture discussions for enhancements, upgrades, and platform modernization.
Projects, Upgrades & Implementations
Lead or support upgrades across RightAngle versions (S15+), ensuring technical compatibility, regression coverage, and functional validation.
Execute end‑to‑end testing for Trading, Movements, Valuation, Settlements, and Accounting.
Support cutover planning, environment setup, interface migration, and production transition.
Job Duties II
Training, Leadership & Collaboration
Provide mentorship to junior analysts and developers.
Deliver technical guidance to cross‑functional teams including Risk, Accounting, and Logistics.
Create and deliver knowledge‑transfer sessions, user documentation, and best‑practice guidelines.
Professional Development
Develop technical skill sets, leadership skills, presentation skills, business area knowledge and independent thinking/decision making abilities on an ongoing basis.
Stay abreast of technology innovation and its applicability to CITGO's business.
Gain detailed knowledge of CITGO Business processes in specific areas of responsibility including interaction(s) with other business processes.
Here Are The Incentives We Offer
Remote Work options available for eligible positions
Options are department and/or location specific
9/80 Work Schedule Option (where applicable)
Annual Vacation Incentive (40-120 hours of additional pay) for Eligible Employees
Paid Vacation Time
Company-Paid Holidays
Caregiver Leave
Excellent 401(k) Match
Pension Plan
Performance Incentive
Company-Paid Sick Leave and Long-Term Disability
Medical, Dental, & Vision Plans; FSA and HSA options
Company-Paid Life Insurance for Active Employees
Healthy Rewards Program
Service Awards Program
Educational Assistance Plan
Dependent Children Scholarships
Reimbursement for Gym Membership
Employee Discount Programs
On-site Health Clinic (select locations)
On-site Cafeteria (select locations)
On-site Credit Union and ATM (Corporate office only)
On-site Fitness Center (select locations)
PLEASE NOTE ALL JOBS DO NOT QUALIFY FOR ALL PERKS
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
#J-18808-Ljbffr
CITGO Petroleum Corporation is a recognized leader in the refining industry and operates under the well-known CITGO brand. CITGO owns and operates three refineries located in Lake Charles, LA.; Lemont, IL.; and Corpus Christi, TX, and wholly and/or jointly owns 38 active terminals, six pipelines and three lubricants blending and packaging plants. With approximately 3,300 employees and a combined crude capacity of approximately 807,000 barrels-per-day (bpd), positions CITGO as one of the best-branded supplier companies in the industry.
At CITGO our people are our most important resource. Our core values are Safety, Integrity, Respect, Accountability, and Care.
Job Summary
The Senior ETRM Technical Specialist is responsible for providing advanced technical leadership, development, and production support for the ION RightAngle platform. This role delivers mission‑critical solutions across Trading, Scheduling, Logistics, Settlements, Risk, and Accounting processes. The specialist will design, develop, and maintain complex system customizations, interfaces, and enhancements that optimize energy trading operations.
This Role Requires
Deep experience with RightAngle versions S15-S25, including custom development, integrations, and support.
Strong technical expertise in C#.NET, SQL Server, and familiarity with Azure DevOps, and modern integration frameworks.
Ability to translate business requirements into robust technical solutions for front‑office, mid‑office, and back‑office stakeholders.
Leadership of technical design, system upgrades, problem resolution, and cross‑functional coordination.
Communicate and collaborate with IT partners and cross‑functional teams to facilitate the design and delivery of solutions that are cost effective, efficient, and forward thinking.
Maintains knowledge and keeps up to date of current industry trends and developing technologies.
Minimum Qualifications
Bachelor's degree plus 10 years of IT or applications development experience.
Required
Minimum of 8 years’ relevant experience in ETRM engagements with strong emphasis on the OpenLink/ION RightAngle(S15-25).
Strong Proficiency in C#.NET, SQL, T-SQL, and the RightAngle.NET architecture.
Experience with Azure DevOps pipelines and source control
Strong debugging, performance tuning, and analytical problem‑solving skills.
Job Duties
Technical Development & Architecture
Lead design, development, and implementation of RightAngle extensions, interfaces, attributes, business rules, reports, screen customizations, and templates.
Architect, modernize, and support integrations across deal capture, pricing, ticketing, inventory, credit, AR/AP/GL, SAP, and other third‑party systems.
Develop and troubleshoot RightAngle .NET extensions, SQL‑driven processes, scheduled tasks, and valuation logic.
Drive best‑practice patterns around system configuration, performance optimization, and secure integrations.
ETRM Functional Support & Operations
Provide expert‑level production support across Trading, Movement/Ticketing, Credit, Risk, Pricing, and Month‑End Close.
Monitor and support RightAngle risk processes, forward curves, valuation tasks, exposure reporting, and P&L workflows.
Troubleshoot and resolve issues related to deal capture, logistics updates, pricing feeds, settlement processes, and accounting integrations.
Analysis, Design & Process Optimization
Collaborate with business process owners to evaluate workflows and implement process improvements.
Produce technical documentation including functional specs, technical designs, mapping documents, and deployment procedures.
Translate complex business requirements from traders, schedulers, accountants, and risk analysts into technical solutions.
Participate in or lead solution architecture discussions for enhancements, upgrades, and platform modernization.
Projects, Upgrades & Implementations
Lead or support upgrades across RightAngle versions (S15+), ensuring technical compatibility, regression coverage, and functional validation.
Execute end‑to‑end testing for Trading, Movements, Valuation, Settlements, and Accounting.
Support cutover planning, environment setup, interface migration, and production transition.
Job Duties II
Training, Leadership & Collaboration
Provide mentorship to junior analysts and developers.
Deliver technical guidance to cross‑functional teams including Risk, Accounting, and Logistics.
Create and deliver knowledge‑transfer sessions, user documentation, and best‑practice guidelines.
Professional Development
Develop technical skill sets, leadership skills, presentation skills, business area knowledge and independent thinking/decision making abilities on an ongoing basis.
Stay abreast of technology innovation and its applicability to CITGO's business.
Gain detailed knowledge of CITGO Business processes in specific areas of responsibility including interaction(s) with other business processes.
Here Are The Incentives We Offer
Remote Work options available for eligible positions
Options are department and/or location specific
9/80 Work Schedule Option (where applicable)
Annual Vacation Incentive (40-120 hours of additional pay) for Eligible Employees
Paid Vacation Time
Company-Paid Holidays
Caregiver Leave
Excellent 401(k) Match
Pension Plan
Performance Incentive
Company-Paid Sick Leave and Long-Term Disability
Medical, Dental, & Vision Plans; FSA and HSA options
Company-Paid Life Insurance for Active Employees
Healthy Rewards Program
Service Awards Program
Educational Assistance Plan
Dependent Children Scholarships
Reimbursement for Gym Membership
Employee Discount Programs
On-site Health Clinic (select locations)
On-site Cafeteria (select locations)
On-site Credit Union and ATM (Corporate office only)
On-site Fitness Center (select locations)
PLEASE NOTE ALL JOBS DO NOT QUALIFY FOR ALL PERKS
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
#J-18808-Ljbffr