Specialty Banker - Cage Operations
Hard Rock Hotel & Casino Bristol, Bristol, VA, United States
Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits
Job Description
POSITION SUMMARY:
The incumbent in this position is responsible for providing superior service to both the internal and external guest. The incumbent is also responsible for performing varied cashier functions in a pleasant, efficient, and honest manner.
Essential Functions
(These functions are intended as a general illustration of the work performed in this job classification and is not all inclusive for this position)
Responsible for the daily cage deposits.
Acceptance of hard and soft count drops daily.
Replenishment of window and change attendant banks.
Maintain paperwork as specified in the company’s internal controls in regards to marker, front money, key control.
Performs all other related and compatible duties as assigned.
This position may be assigned to any area within the Cage.
Functions involving Marker Bank, Fill Bank, Employee Services Bank and Main Bank.
Appropriately documenting all movement of assets specific to the area assigned.
Pit related transactions including but not limited to fill requests (fills and credits).
Acceptance of document transfers and dealers toke process.
Slot related transactions to include but not limited to manual jackpots, jackpot payouts requiring multiple types of payment, slot markers, slot toke process.
Deposit preparation to include but not limited to cash, cash equivalents, markers, personal checks.
Accepting and processing wire transfers and cash equivalents as outlined in the standard operating procedures.
Servicing employees for retail, food and beverage and slot floats to perform their duties.
All additional assignments requested by cage supervisor and above.
Well groomed, in appropriate uniform, and on time for assigned areas.
Adheres to all Virginia Lottery Regulations.
Education And /Or Experience Requirements
High school degree or equivalent required. Prior experience in gaming industry strongly preferred.
ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.)
Must obtain and maintain all licenses / certifications per Federal, State, and Virginia Lottery.
Must successfully pass background check.
Must maintain strict confidentiality relative to financial data and casino policies.
Must successfully pass drug screening.
Must comply to Internal controls and Standard Operating Procedures.
Must comply with AML/Title 31 regulations.
Must comply with all company policies and procedures.
Must be twenty-one (21) years of age.
Knowledge Of
Procedures, methods, and equipment including computers and applicable software applications such as word processing, email, spreadsheets, and databases to include excellent working knowledge of Microsoft Word, Excel, Outlook, and Power-Point.
Basic math skills.
10-Key calculator.
Prior cashier or teller experience strongly preferred.
Ability To
Be flexible to work varying shifts and time schedules as needed.
This position spends time on the Casino floor and is subject to varying levels of crowds and noise, and the severity of which depends upon guest volume.
Communicate effectively with outside contacts and all levels of team members.
Review, comprehend, analyze, and assimilate reports, information generated on and by the computer and other necessary documentation.
Obtain and maintain all appropriate licenses / certifications per Federal, State, and Gaming regulations.
Balance bank at end of shift.
Identify and accurately cash different denominations of gaming tokens, cash currency, checks, etc.
Stand 100% of the time in a noisy environment.
Lift depending on tasks assigned.
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Job Description
POSITION SUMMARY:
The incumbent in this position is responsible for providing superior service to both the internal and external guest. The incumbent is also responsible for performing varied cashier functions in a pleasant, efficient, and honest manner.
Essential Functions
(These functions are intended as a general illustration of the work performed in this job classification and is not all inclusive for this position)
Responsible for the daily cage deposits.
Acceptance of hard and soft count drops daily.
Replenishment of window and change attendant banks.
Maintain paperwork as specified in the company’s internal controls in regards to marker, front money, key control.
Performs all other related and compatible duties as assigned.
This position may be assigned to any area within the Cage.
Functions involving Marker Bank, Fill Bank, Employee Services Bank and Main Bank.
Appropriately documenting all movement of assets specific to the area assigned.
Pit related transactions including but not limited to fill requests (fills and credits).
Acceptance of document transfers and dealers toke process.
Slot related transactions to include but not limited to manual jackpots, jackpot payouts requiring multiple types of payment, slot markers, slot toke process.
Deposit preparation to include but not limited to cash, cash equivalents, markers, personal checks.
Accepting and processing wire transfers and cash equivalents as outlined in the standard operating procedures.
Servicing employees for retail, food and beverage and slot floats to perform their duties.
All additional assignments requested by cage supervisor and above.
Well groomed, in appropriate uniform, and on time for assigned areas.
Adheres to all Virginia Lottery Regulations.
Education And /Or Experience Requirements
High school degree or equivalent required. Prior experience in gaming industry strongly preferred.
ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.)
Must obtain and maintain all licenses / certifications per Federal, State, and Virginia Lottery.
Must successfully pass background check.
Must maintain strict confidentiality relative to financial data and casino policies.
Must successfully pass drug screening.
Must comply to Internal controls and Standard Operating Procedures.
Must comply with AML/Title 31 regulations.
Must comply with all company policies and procedures.
Must be twenty-one (21) years of age.
Knowledge Of
Procedures, methods, and equipment including computers and applicable software applications such as word processing, email, spreadsheets, and databases to include excellent working knowledge of Microsoft Word, Excel, Outlook, and Power-Point.
Basic math skills.
10-Key calculator.
Prior cashier or teller experience strongly preferred.
Ability To
Be flexible to work varying shifts and time schedules as needed.
This position spends time on the Casino floor and is subject to varying levels of crowds and noise, and the severity of which depends upon guest volume.
Communicate effectively with outside contacts and all levels of team members.
Review, comprehend, analyze, and assimilate reports, information generated on and by the computer and other necessary documentation.
Obtain and maintain all appropriate licenses / certifications per Federal, State, and Gaming regulations.
Balance bank at end of shift.
Identify and accurately cash different denominations of gaming tokens, cash currency, checks, etc.
Stand 100% of the time in a noisy environment.
Lift depending on tasks assigned.
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