Zaxbys Assistant Manager Piedmont
Zaxbys, Piedmont, SC, United States
Zaxbys Assistant Manager Job Description
Consistently Create Encore Experiences that Enrich Lives One Person at a Time
Position Overview
This position is classified as
non-exempt
and reports to the General Manager and owners.
74347 - ZaxBax LLC - 101 Exchange Logistics Pk Dr, Piedmont, SC 29673, US
Assistant Managers are responsible for ensuring that the restaurant delivers great experiences to guests while maintaining operational standards. You will manage the daily operations of the restaurant ensuring that the team properly follows all processes, policies, and procedures.
Essential Job Functions
The information provided below encompasses the functions and values associated with this position.
Duties And Responsibilities
The individual in this position is expected to engage in the following work-related activities:
Complete all training requirements including:
Zaxby's Assistant Manager Development Plan and Basic Operations Training
Food Safety Certification and Manager Certification
Any additional training required by ZaxBax
Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations
Ensure team members receive proper training including ongoing coaching and development
Plan and delegate shift assignments including communicating expectations and adjusting as needed
Supervise, provide leadership, and coach team members to perform at their highest level of ability and strive to achieve quarterly goals
Ensure service, product quality, and cleanliness standards are consistently upheld
Communicate performance concerns to your General Manager
Assist with performance reviews and mentor and develop team members
Create and maintain a positive culture and healthy team morale through recognition and leading by example
Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner
Ensure processes, policies, and procedures are properly followed throughout daily operations
Maintain operational standards and ensure compliance with all Zaxby's Franchising LLC and ZaxBax guidelines, policies, and procedures
Maintain compliance with federal, state, and local laws and guidelines
Utilize management tools and keep neat, accurate, and current records
Systems
Create an effective work schedule following company standards and local laws
Sales forecasting
Inventory management
Administer progressive discipline
Other responsibilities
Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
Ensure the team works safely and follows all safety guidelines and procedures
Immediately report all human resources and risk management concerns to your General Manager and owners
Escalate other concerns to your supervisor when appropriate
All other duties necessary to ensure restaurant operations function properly
Job Qualifications
The following requirements must be met in order to qualify for this position.
Must be 18 years of age or older
Must have a valid driver's license, vehicle insurance, and reliable transportation
Available to work a minimum of 40 hours per week
Ability to work a flexible schedule including days, nights, weekends, and holidays
Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
Leadership experience preferred
Capability Requirements
The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered.
Sit, stand, and walk continuously
Occasionally stoop, bend, crouch, or climb, including the use of ladders
Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead
Continuous use of hands and wrists for grasping and fine manipulation
Communicate proficiently through speech, reading, and writing
Maintain effective audio‑visual discrimination and perception to observe and respond to the environment
Work in an environment that features hot and cold temperature variations and exposure to food allergens
Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
Acknowledgement of Expectations
I acknowledge receipt of this document and agree to adhere to the requirements provided. I additionally acknowledge that changes to the scope of my position may occur with or without notice. I agree that I can perform the job functions set forth herein with or without reasonable accommodation. I further understand that this job description does not constitute an employment contract with ZaxBax.
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Consistently Create Encore Experiences that Enrich Lives One Person at a Time
Position Overview
This position is classified as
non-exempt
and reports to the General Manager and owners.
74347 - ZaxBax LLC - 101 Exchange Logistics Pk Dr, Piedmont, SC 29673, US
Assistant Managers are responsible for ensuring that the restaurant delivers great experiences to guests while maintaining operational standards. You will manage the daily operations of the restaurant ensuring that the team properly follows all processes, policies, and procedures.
Essential Job Functions
The information provided below encompasses the functions and values associated with this position.
Duties And Responsibilities
The individual in this position is expected to engage in the following work-related activities:
Complete all training requirements including:
Zaxby's Assistant Manager Development Plan and Basic Operations Training
Food Safety Certification and Manager Certification
Any additional training required by ZaxBax
Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations
Ensure team members receive proper training including ongoing coaching and development
Plan and delegate shift assignments including communicating expectations and adjusting as needed
Supervise, provide leadership, and coach team members to perform at their highest level of ability and strive to achieve quarterly goals
Ensure service, product quality, and cleanliness standards are consistently upheld
Communicate performance concerns to your General Manager
Assist with performance reviews and mentor and develop team members
Create and maintain a positive culture and healthy team morale through recognition and leading by example
Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner
Ensure processes, policies, and procedures are properly followed throughout daily operations
Maintain operational standards and ensure compliance with all Zaxby's Franchising LLC and ZaxBax guidelines, policies, and procedures
Maintain compliance with federal, state, and local laws and guidelines
Utilize management tools and keep neat, accurate, and current records
Systems
Create an effective work schedule following company standards and local laws
Sales forecasting
Inventory management
Administer progressive discipline
Other responsibilities
Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
Ensure the team works safely and follows all safety guidelines and procedures
Immediately report all human resources and risk management concerns to your General Manager and owners
Escalate other concerns to your supervisor when appropriate
All other duties necessary to ensure restaurant operations function properly
Job Qualifications
The following requirements must be met in order to qualify for this position.
Must be 18 years of age or older
Must have a valid driver's license, vehicle insurance, and reliable transportation
Available to work a minimum of 40 hours per week
Ability to work a flexible schedule including days, nights, weekends, and holidays
Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
Leadership experience preferred
Capability Requirements
The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered.
Sit, stand, and walk continuously
Occasionally stoop, bend, crouch, or climb, including the use of ladders
Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead
Continuous use of hands and wrists for grasping and fine manipulation
Communicate proficiently through speech, reading, and writing
Maintain effective audio‑visual discrimination and perception to observe and respond to the environment
Work in an environment that features hot and cold temperature variations and exposure to food allergens
Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
Acknowledgement of Expectations
I acknowledge receipt of this document and agree to adhere to the requirements provided. I additionally acknowledge that changes to the scope of my position may occur with or without notice. I agree that I can perform the job functions set forth herein with or without reasonable accommodation. I further understand that this job description does not constitute an employment contract with ZaxBax.
#J-18808-Ljbffr