Program Manager II, Global Carrier Management, Global Logistics Exports
Amazon, Bellevue, WA, United States
Job Overview
Amazon.com is seeking a Program Manager II to join our Global Logistics Exports team. In this role you will develop optimized processes for handling export shipments to connected countries, creating a cost‑effective, fast delivery service for customers in neighboring countries while managing customs clearance and last‑mile delivery.
Key Responsibilities
Develop and optimize processes for cross‑border shipping exports.
Create efficient customs clearance and last‑mile delivery solutions.
Analyze data using various tools to highlight successes and areas for improvement.
Develop action plans and implement process improvements based on data analysis.
Collaborate with cross‑functional teams to enhance the global shipping experience.
Contribute to the globalization of B2C delivery services, setting new industry standards.
Day in the Life
As a Program Manager you will begin each day with team meetings to align on priorities and ongoing projects. Throughout the day you will dive into shipping data analysis, identifying trends and opportunities for optimization within the global logistics network, collaborate with third‑party customs and logistics partners, and develop and present process improvement proposals to leadership while implementing new shipping solutions to enhance the customer experience.
About the Team
The Global Logistics Exports team at Amazon innovates and operates cross‑border e‑commerce shipping, fulfillment and customs capabilities, aiming to make cross‑border shipping as simple, fast and reliable as domestic shipping for customers in over 190 countries.
Basic Qualifications
3+ years of program or project management experience.
3+ years of defining and implementing process improvement initiatives using data and metrics.
Advanced knowledge of Excel (Pivot Tables, VLookUps) and SQL.
Experience using data and metrics to determine and drive improvements.
Experience working cross‑functionally with tech and non‑tech teams.
Bachelor's degree in supply chain, business, engineering, finance or a related technical or quantitative field.
Experience working with and managing third‑party vendors.
Preferred Qualifications
3+ years of driving end‑to‑end delivery and communicating results to senior leadership.
3+ years of driving process improvements.
Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization.
Experience building processes, project management, and schedules.
EEO Statement
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Benefits
Amazon offers comprehensive benefits including health, dental, vision, prescription, basic life & AD&D insurance, supplemental life plans, employee assistance program, mental health support, medical advice line, flexible spending accounts, adoption and surrogacy reimbursement coverage, 401(k) matching, paid time off and parental leave.
Location & Salary
USA, WA, Bellevue – $82,700.00 – $129,800.00 annually
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Amazon.com is seeking a Program Manager II to join our Global Logistics Exports team. In this role you will develop optimized processes for handling export shipments to connected countries, creating a cost‑effective, fast delivery service for customers in neighboring countries while managing customs clearance and last‑mile delivery.
Key Responsibilities
Develop and optimize processes for cross‑border shipping exports.
Create efficient customs clearance and last‑mile delivery solutions.
Analyze data using various tools to highlight successes and areas for improvement.
Develop action plans and implement process improvements based on data analysis.
Collaborate with cross‑functional teams to enhance the global shipping experience.
Contribute to the globalization of B2C delivery services, setting new industry standards.
Day in the Life
As a Program Manager you will begin each day with team meetings to align on priorities and ongoing projects. Throughout the day you will dive into shipping data analysis, identifying trends and opportunities for optimization within the global logistics network, collaborate with third‑party customs and logistics partners, and develop and present process improvement proposals to leadership while implementing new shipping solutions to enhance the customer experience.
About the Team
The Global Logistics Exports team at Amazon innovates and operates cross‑border e‑commerce shipping, fulfillment and customs capabilities, aiming to make cross‑border shipping as simple, fast and reliable as domestic shipping for customers in over 190 countries.
Basic Qualifications
3+ years of program or project management experience.
3+ years of defining and implementing process improvement initiatives using data and metrics.
Advanced knowledge of Excel (Pivot Tables, VLookUps) and SQL.
Experience using data and metrics to determine and drive improvements.
Experience working cross‑functionally with tech and non‑tech teams.
Bachelor's degree in supply chain, business, engineering, finance or a related technical or quantitative field.
Experience working with and managing third‑party vendors.
Preferred Qualifications
3+ years of driving end‑to‑end delivery and communicating results to senior leadership.
3+ years of driving process improvements.
Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization.
Experience building processes, project management, and schedules.
EEO Statement
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Benefits
Amazon offers comprehensive benefits including health, dental, vision, prescription, basic life & AD&D insurance, supplemental life plans, employee assistance program, mental health support, medical advice line, flexible spending accounts, adoption and surrogacy reimbursement coverage, 401(k) matching, paid time off and parental leave.
Location & Salary
USA, WA, Bellevue – $82,700.00 – $129,800.00 annually
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