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Child Play Area Team Leader

IKEA USA, Stoughton, MA, United States


Why we will love you
Who said your career had to go in one direction? Exceptional career and learning possibilities are just some of the reasons why our co‑workers stay with us for years and years. At IKEA, you can pick your path, build your skills and go wherever your curiosity leads you. Where will you go? Join our team and see.

What you'll be doing day to day

Hires, onboards, trains, leads, manages and develops the Smaland co‑workers and Carts co‑workers in the store. Identifies successor, creates development plans and secures necessary training.

Overseeing the operation of Smaland area, IKEA's courtesy children's play area.

Managing entrance greeters to actively guide and answer customers' questions.

Overseeing the gathering and restocking of carts and bags throughout the store and parking areas.

Supporting cashiers in Checkout & Payment area and other Customer Experience areas, as needed.

Training co‑workers and other Customer Experience Leaders on Smaland processes and safety requirements.

Responding to escalated customer issues and leader intervention calls with sense of urgency.

Leading, attending and contributing to store meetings and forums as applicable.

Together as a Team
A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share your uniqueness. Join our team and start a better life for yourself.

Qualifications

3 years of experience in retail.

Experience leading and developing people.

Apply now!
JOB TYPE – Regular; Full Time

BENEFITS ELIGIBLE - Yes

HOURS – 38‑40 hours/week; Retail environment. Must have open availability Monday through Sunday.

The full salary range for this role is $27.51 - $38.00

Benefits:

Generous paid time off, holiday and sick time

WiselyPay – get earned wages up to two days early

Paid parental leave (up to 16 weeks)

KinderCare tuition discount

Retirement and bonus plans

Co‑worker discount, meal deal, and referral bonus

Pet insurance program

Education assistance and learning programs

Safety shoe reimbursement

24/7 telehealth visits

Dental and vision plans

Medical and Rx plans (must work min. 20 hrs/wk)

A fun and inclusive work environment

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