Slot Attendant
Viejas, San Diego, CA, United States
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Viejas Casinotime type:
Full timeposted on:
Posted Todayjob requisition id:
JR100220Job Description• Responsible for responding to, processing, and paying out gaming machine hand pays and short pays, up to $14,999.99.• Maintains a constant presence throughout assigned game floor areas to assist guests and provide general information.• Proactively seeks guest interactions and provides personalized attention, to include assisting with iView functionalities, reprinting club cards for enrolled guests, resetting club card PIN, etc.• Actively solicits club enrollment of un-carded guests and processes on-the-floor enrollment.• Provides machine reservation service to eligible guests.• Keeps well informed of various types of slot machines to answer any questions regarding games and bonus plays.• Maintains a currency bank of $10,012.50 and provides change assistance to guests.• Increases awareness of promotions and events.• Maintains awareness of housekeeping needs in assigned area and timely reports to supervisor/manager.• Works closely with supervisor/manager to meet the needs of internal and external guests.• Resolves problems or refers matter to supervisor/manager as needed.• Assists with training team members on departmental policies and procedures and documents the training.• Assists with ensuring that departmental policies and procedures are followed.• Maintains knowledge of gaming trends and technology.• Attends all scheduled team member meetings and trainings.• Maintains knowledge of and effectively promotes company services and players’ club program.• Adheres to all company and department policies, procedures, and standard operating guidelines.• Adheres to all hygiene and safety standards. Ensures that a clean, safe, hazard-free work environment is maintained.• Performs all other duties as assigned.• Does not provide supervision to others.• High school diploma, vocational training or the equivalent experience.• 3 or more years related experience and/or training or equivalent combination of education and experience.• Demonstrated strong customer service skills including enthusiastic, energetic, professional, friendly and courteous behavior at all times.• Excellent verbal and interpersonal communication skills.• Organized, self-motivated, goal-oriented, and values teamwork.• Knowledge of basic computer skills.• Knowledge of sales techniques and best practices.• Demonstrated knowledge and ability to operate mobile devices.• Ability to multitask and work in a fast-paced environment.• Ability to adjust to and manage change effectively.• Must be dependable, timely and have high attention to detail.• Must be flexible to work different shifts, evenings, and holidays.San Diego's Premier Gaming Resort, Viejas Casino & Resort is a AAA Four Diamond Award recipient since 2013. Viejas Casino & Resort features world-class gaming with thousands of slot machines, exciting table games, an outlet shopping center, and an off-track betting facility.
Viejas Casino & Resort also features a variety of restaurants including the AAA Four Diamond Grove Steakhouse which offers classic and contemporary cuisine for the definitive gourmet experience.
Baron Long Bar & Grill offers a casual sports bar dining experience with quality ingredients and house-made preparations. Ginger Noodle Bar offers classic and contemporary Asian fare in a comfortable and modern contemporary setting with an organic and natural influence. Grab & Go is the ideal place to enjoy sandwiches, burgers, pizzas, wholesome Poke bowls, and much more, all with speedy service to swiftly get you back to the game —24 hours a day!Viejas Hotel features 203 luxury rooms and 34 VIP suites, including a lush, spacious pool and lounge area and nine indoor-outdoor meeting spaces, including the magnificent Oak Ballroom. The highly anticipated adult-only tower, Willows Hotel & Spa offers an additional 159 VIP suites and luxury spa facilities.A perfect place to relax and regenerate, The Spa at Willows Hotel & Spa is a full-service spa that accentuates your Resort experience. Indulge in signature body and facial treatments specifically created to beautify and regenerate. Amenities include a steam room, sauna, saltwater pool, and whirlpool.
The beautiful Viejas Outlets, located across the street from the casino, offers visitors a unique shopping experience with highly acclaimed stores, numerous eateries, Viejas Bowl, and Southern California’s largest outdoor ice rink.The best casino in San Diego just got even better. The Viejas Pit Stop, located at the Eastern parking lot is an oasis of travel perfection. With 16 gas pumps, 4 diesel pumps, a car wash and a comprehensive convenience store, to include hot and cold meal favorites, like BBQ Sandwiches, Mexican items, Wings, Pizza, fresh Donuts and more! Open 24 hours a day! AND myViejas players are able to redeem their points for fuel!\*Benefits vary for PT and FT employment* Retirement 401(k) with company match* Medical, Dental, Vision Benefits (80% paid by Viejas)* Paid Time Off (3 weeks of PTO plus Holidays, start earning from day one!)* Accident, Critical Illness & Disability Insurance Available* Employee Assistance Program* Bonus Eligibility for all Team Members* $5,000 tuition reimbursement per calendar year (Annually, no limit during duration of employment)* Unlimited Chiropractor Benefit with $10 co-pay* Gym Membership Reimbursement* Viejas Pit Stop Fuel Discount* And, much more!
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Viejas Casinotime type:
Full timeposted on:
Posted Todayjob requisition id:
JR100220Job Description• Responsible for responding to, processing, and paying out gaming machine hand pays and short pays, up to $14,999.99.• Maintains a constant presence throughout assigned game floor areas to assist guests and provide general information.• Proactively seeks guest interactions and provides personalized attention, to include assisting with iView functionalities, reprinting club cards for enrolled guests, resetting club card PIN, etc.• Actively solicits club enrollment of un-carded guests and processes on-the-floor enrollment.• Provides machine reservation service to eligible guests.• Keeps well informed of various types of slot machines to answer any questions regarding games and bonus plays.• Maintains a currency bank of $10,012.50 and provides change assistance to guests.• Increases awareness of promotions and events.• Maintains awareness of housekeeping needs in assigned area and timely reports to supervisor/manager.• Works closely with supervisor/manager to meet the needs of internal and external guests.• Resolves problems or refers matter to supervisor/manager as needed.• Assists with training team members on departmental policies and procedures and documents the training.• Assists with ensuring that departmental policies and procedures are followed.• Maintains knowledge of gaming trends and technology.• Attends all scheduled team member meetings and trainings.• Maintains knowledge of and effectively promotes company services and players’ club program.• Adheres to all company and department policies, procedures, and standard operating guidelines.• Adheres to all hygiene and safety standards. Ensures that a clean, safe, hazard-free work environment is maintained.• Performs all other duties as assigned.• Does not provide supervision to others.• High school diploma, vocational training or the equivalent experience.• 3 or more years related experience and/or training or equivalent combination of education and experience.• Demonstrated strong customer service skills including enthusiastic, energetic, professional, friendly and courteous behavior at all times.• Excellent verbal and interpersonal communication skills.• Organized, self-motivated, goal-oriented, and values teamwork.• Knowledge of basic computer skills.• Knowledge of sales techniques and best practices.• Demonstrated knowledge and ability to operate mobile devices.• Ability to multitask and work in a fast-paced environment.• Ability to adjust to and manage change effectively.• Must be dependable, timely and have high attention to detail.• Must be flexible to work different shifts, evenings, and holidays.San Diego's Premier Gaming Resort, Viejas Casino & Resort is a AAA Four Diamond Award recipient since 2013. Viejas Casino & Resort features world-class gaming with thousands of slot machines, exciting table games, an outlet shopping center, and an off-track betting facility.
Viejas Casino & Resort also features a variety of restaurants including the AAA Four Diamond Grove Steakhouse which offers classic and contemporary cuisine for the definitive gourmet experience.
Baron Long Bar & Grill offers a casual sports bar dining experience with quality ingredients and house-made preparations. Ginger Noodle Bar offers classic and contemporary Asian fare in a comfortable and modern contemporary setting with an organic and natural influence. Grab & Go is the ideal place to enjoy sandwiches, burgers, pizzas, wholesome Poke bowls, and much more, all with speedy service to swiftly get you back to the game —24 hours a day!Viejas Hotel features 203 luxury rooms and 34 VIP suites, including a lush, spacious pool and lounge area and nine indoor-outdoor meeting spaces, including the magnificent Oak Ballroom. The highly anticipated adult-only tower, Willows Hotel & Spa offers an additional 159 VIP suites and luxury spa facilities.A perfect place to relax and regenerate, The Spa at Willows Hotel & Spa is a full-service spa that accentuates your Resort experience. Indulge in signature body and facial treatments specifically created to beautify and regenerate. Amenities include a steam room, sauna, saltwater pool, and whirlpool.
The beautiful Viejas Outlets, located across the street from the casino, offers visitors a unique shopping experience with highly acclaimed stores, numerous eateries, Viejas Bowl, and Southern California’s largest outdoor ice rink.The best casino in San Diego just got even better. The Viejas Pit Stop, located at the Eastern parking lot is an oasis of travel perfection. With 16 gas pumps, 4 diesel pumps, a car wash and a comprehensive convenience store, to include hot and cold meal favorites, like BBQ Sandwiches, Mexican items, Wings, Pizza, fresh Donuts and more! Open 24 hours a day! AND myViejas players are able to redeem their points for fuel!\*Benefits vary for PT and FT employment* Retirement 401(k) with company match* Medical, Dental, Vision Benefits (80% paid by Viejas)* Paid Time Off (3 weeks of PTO plus Holidays, start earning from day one!)* Accident, Critical Illness & Disability Insurance Available* Employee Assistance Program* Bonus Eligibility for all Team Members* $5,000 tuition reimbursement per calendar year (Annually, no limit during duration of employment)* Unlimited Chiropractor Benefit with $10 co-pay* Gym Membership Reimbursement* Viejas Pit Stop Fuel Discount* And, much more!
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