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Helper - Fire

MSS Solutions, LLC, Royal Pines, NC, United States


Role and Responsibilities

Assist with routine inspections, testing, servicing, installation, and preventative maintenance of life safety (fire detection, security, CCTV, & monitoring) product lines.

Assist with troubleshooting system problems and resolve them via physical equipment installation or software changes.

Possess or ability to obtain knowledge of NFPA, State, and local fire codes and become NICET certified.

Ability to program systems via laptop using minor to complex equations and thought processes (MSS will provide factory training).

Knowledge of, or desire to learn computer networking, IP addressing, and connectivity.

Knowledge of, or desire to learn low voltage electrical, including troubleshooting skills and instruments.

Knowledge of, or desire to learn fire alarm systems, security systems, access control, and CCTV.

Follow and maintain a highly structured inspection schedule.

Ability to input, retrieve, and archive inspection documentation programs via the laptop computer.

Complete assigned tasks on time with little supervision.

Support emergency service call-outs on a rotational basis.

Maintain customer satisfaction for continual company growth.

Other such duties and responsibilities as assigned by the Company from time to time.

Qualifications and Requirements

Must be willing to travel within NC/SC for day trips and work extended hours as needed.

Must be able to follow verbal and written instructions.

Quantifiable experience in the construction industry and/or schooling that supports, at minimum, a basic understanding of electrical and construction principles and the safety requirements of working in the construction industry.

Physical Demands: Occasional sitting, frequent stooping, crouching, kneeling, balancing, and climbing. Constant standing, walking, reaching, and gripping. Vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must be able to talk and hear. Occasional lifting up to 50 lbs. (maximum solo lift) and constant lifting to 25 lbs., placing this position in the very heavy physical demand classification (PDC).

Material Handling: Frequent lifting up to 50 lbs. and constant lifting up to 25 lbs., placing this position in the very heavy physical demand classification (PDC).

Valid driver’s license and acceptable driving record required.

Must successfully pass a background check & drug test.

Successful candidate(s) actively working toward an Associate’s degree or equivalent from a two-year college, military training, or technical school. An equivalent combination of education and experience may be considered.

Work Environment: Exposure to weather, extreme heat or cold, high noise intensity level, atmospheric conditions, exposure to electrical shock, exposure to toxic or caustic chemicals, wet and/or humid, vibration, proximity to moving mechanical parts, working high exposure places.

Benefit Highlights
At MSS, we value our employees by providing a supportive culture with competitive compensation and a benefits package that continues to evolve based on our business’ growth and our employees' needs. Currently, our benefits include:

Medical/Dental/Vision Insurance

401k with Employer Contributions

PTO

Paid Holidays

Employee Assistance Program

Long-term Disability

Short-term Disability

Flexible Spending Plan

Health Savings Plan

Additional Notes

If you are unable to apply electronically and require an accommodation, please contact HRAdmin@msssolutions.com.

MSS Solutions, LLC is an equal opportunity employer and a drug‑free environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

MSS Employees, please visit the MSS Career Center or contact HR to apply.

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