Operations Manager
Amazon, Sturtevant, WI, United States
Job ID: 3189721 | Amazon.com Services LLC
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer‑focused individuals to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during shifts to maintain the highest levels of safety, quality, attendance, and performance. Managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data‑driven decisions and analytical problem‑solving.
Our Operation’s workflow has three major components: First mile – where the product is housed and ready for order; Middle mile – where the order is hauled to your area; and Last mile – when the product is delivered to the customer’s door. All workflows vary slightly, but our vision and dedication to the customer is constant.
Our fulfillment network launches new Operations sites every year, providing various opportunities for professional growth. We hire Operations Managers based on location preference and business openings.
Key job responsibilities
Support, mentor, and motivate your salaried and hourly workforce
Lead large‑scope projects with site and regional impact
Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other leaders to load balance
Manage safety, quality, productivity, and customer delivery promises
Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, and Human Resources to develop plans to meet business objectives
Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
Stand/walk for up to 12 hours during shifts
Work in an environment where the noise level varies and can be loud
Work in an environment subject to variable temperatures and weather (delivery stations include outside loading departments)
Continuously climb and descend stairs (applies to sites with stairs)
Basic Qualifications
3+ years of employee and performance management experience
Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Preferred Qualifications
1+ years of performance metrics, process improvement, or lean techniques experience
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.
Amazon also offers comprehensive benefits including health insurance, 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WI, Sturtevant - 91,000.00 - 136,500.00 USD annually
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Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer‑focused individuals to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during shifts to maintain the highest levels of safety, quality, attendance, and performance. Managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data‑driven decisions and analytical problem‑solving.
Our Operation’s workflow has three major components: First mile – where the product is housed and ready for order; Middle mile – where the order is hauled to your area; and Last mile – when the product is delivered to the customer’s door. All workflows vary slightly, but our vision and dedication to the customer is constant.
Our fulfillment network launches new Operations sites every year, providing various opportunities for professional growth. We hire Operations Managers based on location preference and business openings.
Key job responsibilities
Support, mentor, and motivate your salaried and hourly workforce
Lead large‑scope projects with site and regional impact
Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other leaders to load balance
Manage safety, quality, productivity, and customer delivery promises
Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, and Human Resources to develop plans to meet business objectives
Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
Stand/walk for up to 12 hours during shifts
Work in an environment where the noise level varies and can be loud
Work in an environment subject to variable temperatures and weather (delivery stations include outside loading departments)
Continuously climb and descend stairs (applies to sites with stairs)
Basic Qualifications
3+ years of employee and performance management experience
Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Preferred Qualifications
1+ years of performance metrics, process improvement, or lean techniques experience
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.
Amazon also offers comprehensive benefits including health insurance, 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WI, Sturtevant - 91,000.00 - 136,500.00 USD annually
#J-18808-Ljbffr