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Parts Supervisor

Drivemotorretail, Stockton, CA, United States


Parts Supervisor

Stockton-on-Tees TS18 3SB
Basic Salary: £30,000+ On Target Earnings up to £33,600
Monday to Friday - 8.30am - 5.30pm - 30 Minutes break.

About Us
Drive Motor Retail is one of the UK’s most successful automotive dealer groups, representing multiple leading brands. Known for our customer-first approach and strong values, we provide an exceptional working environment and invest in the continuous development of our team members. If you’re passionate about delivering outstanding customer service and working in a fast-paced, supportive environment, we’d love to hear from you.

Benefits Package Includes

Company Pension Scheme

Annual Leave: 24 days increasing to 27 with length of service, plus bank holidays

Staff Perks: Discounts on services and retail, including vehicle purchases and servicing

Health & Wellbeing Support: Medicare cash plan (including same-day online GP and dental/optical cover)

Employee Rewards Portal: Access hundreds of savings through our exclusive reward gateway

Referral Bonuses: Generous rewards for recommending successful new hires

Professional Development: Ongoing training, manufacturer-led courses, and career progression opportunities

Friendly Team Environment and supportive management

About the Role
As Parts Supervisor, you will play a key role in overseeing the daily operations of the Parts Department. You will support in the managing of stock levels, driving departmental performance, and ensuring excellent service to both internal departments and external trade or retail customers. This role involves hands‑on leadership, working closely with your team to ensure accuracy, efficiency, and customer satisfaction.

Key Responsibilities

Supervise and support the daily operations of the parts department

Ensure timely and accurate ordering, receipt, and distribution of partsMaintain optimal stock levels and monitor inventory accuracy

Liaise with workshop and service teams to ensure timely parts supply

Provide guidance and support to Parts Advisors and junior staff

Drive departmental performance targets and maximise parts sales opportunities

Deliver excellent customer service to trade, retail, and internal customers

Support the Parts Manager in administrative and reporting duties

What We’re Looking For

Previous experience in a Parts Advisor or Supervisor role within the motor trade

Strong knowledge of automotive parts and systems

Excellent organisational and communication skills

Leadership qualities and the ability to motivate a team

High attention to detail and a methodical approach

Competence in using Dealer Management Systems (DMS) – training provided if required

Full UK driving licence – held for a minimum of 2 years

Inclusion & Equality
Drive Motor Retail is proud to be an equal opportunity employer. We value diversity and inclusion and are committed to providing equal opportunities to all employees and applicants, regardless of background, gender, age, or experience.

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