WIOA Program Manager

Stanley M. Isaacs- Education Workforce - New York, NY 10128## Description**Intro/Program Description:**Goddard Riverside is a well-established Manhattan community-based agency with an annual operating budget of approximately $ 50 million. Goddard Riverside is one of New York City’s leading human service organizations meeting the basic needs of children, youth and families, homeless people, and older adults across Manhattan and New York City.**Purpose of Position:**The WIOA Program Manager is responsible for the overall management, performance, and compliance of Workforce Innovation and Opportunity Act (WIOA)-funded programs. This role oversees program operations, staff supervision, data integrity, and performance outcomes, ensuring alignment with funder requirements and organizational goals.**Schedule:** Monday- Friday 35 hours a week**Salary Range:** $66,300 - $70,000**Candidates must have the required qualifications to be considered for the position. The salary offer will be based on the candidate’s number of years experience in the exact or comparable position and additional preferred qualifications will be taken into account.*** Serve as the point person for instructional data quality and reporting compliance* Monitor and support adherence to funder requirements related to documentation, assessments, and outcomes* Collaborate with program leadership to prepare monthly reports and performance updates* Conduct routine internal audits of instructional and student data to identify gaps and implement corrective actions* Support staff in understanding data expectations, systems, and best practices for documentation* Serve as point of contact for audits* Participate in staff meetings and 14 hours of mandatory RAEN-Led professional development trainings.* Collaborate with program staff to ensure high-quality programming and a positive participant experience.* Build employer and community partnerships, collaborate with workforce system partners* Support participants with post-secondary opportunity attainment* Maintain confidentiality of student information, including educational, social, and emotional records* Utilize Microsoft Office and data systems effectively to support instruction and reporting* Ensure compliance with all health, safety, and organizational protocols* Perform additional duties as assigned by program leadership* Bachelor’s degree in social work, youth development, or education or related field* Minimum of 2 years of working with adolescents, young adults or adults* Strong understanding of adult learning theory and positive youth development practices* Proficiency in Microsoft Office (Word, Excel, Outlook)* Strong organizational, time management, and communication skills* Ability to manage multiple priorities while maintaining accuracy and attention to detail* Master’s degree in social work, youth development, or education* Experience working with out-of-school youth and/or adult learners in a workforce development or community-based setting* Experience with program compliance, data audits, and performance reporting* Familiarity with workforce development programs and funder requirements (WIOA)* Bilingual (Spanish or other languages relevant to the community served)* Experience with student assessment tools (e.g., TABE) and data-driven instruction* Experience facilitating group activities or youth programming.* Ability to manage group dynamics and implement positive behavior support strategies.* Cultural competency and experience working with diverse youth populations.* Enthusiasm for mentoring and supporting teen development.* Basic understanding of word processors (Microsoft Word, Google Docs)* Ability to stand, walk, and move around the classroom for extended periods during instruction* Ability to sit for prolonged periods while completing administrative tasks, including data entry and reporting* Frequent use of a computer, including typing, viewing screens, and navigating data systems* Ability to lift and carry instructional materials and supplies (up to approximately 15–20 pounds)* Work is primarily performed in a classroom and office environment within a community-based setting* May require occasional evening hours to support program schedules (e.g., evening GED classes)* Occasional participation in off-site meetings, trainings, or program events* Ability to respond to the needs of a dynamic classroom environment, including managing behavioral challenges in a professional manner
#J-18808-Ljbffr