Operations Manager

# Work With Us* Lead the Property Management support and Maintenance teams to provide a best-in-class customer-focused experience throughout the property* Maintain customer relationships including, hospitality, and traditional operations management* Understand customer business needs and leverage our platform to solve their real estate challenges* Review lease proposals and facilitate space tours for prospective customers* Support dedicated ZO team in coordinating unique programming and maintaining amenity space, with a focus on creating and maintaining a community atmosphere* Assist the General Manager and Property Manager to drive overall amenity engagement* Lead a cross-functional team to ensure all corporate objectives, policies and standards are met* Develop direct reports through mentoring. Identify growth potential and set objectives to achieve career advancement* 3+ years of experience in a similar role within real estate industry* Bachelor’s degree required (with a focus on real estate preferred)* Financial experience including costs, budgets, service contracts and arrears* Proficient in Microsoft Office or equivalent* Ability to travel between floors and buildings to effectively communicate with the team and customers* Experience leading a multi-layered team* Takes initiative and is a proactive leader always focused on continuous improvement.* Excellent interpersonal, verbal, and written communication skills* Strong organizational and project management skills* Passion for working with people, creating amazing experiences, and leading with a hospitality mindset* Eager to be a part of a fast-paced and dynamic work environmentThe base compensation range for this role is $95,000 to $105,000. This role is also eligible for a discretionary annual bonus, as well as access to our comprehensive medical, dental, and vision insurance, life and disability insurance, 401(k) plan (with matching contributions), wellness benefits and all other benefits afforded to full-time Tishman Speyer employees.This base range reflects a number of factors including, but not limited to, relevant experience, skill sets, and/or licensure required of an individual in this particular role. The base range is also specific to members of Tishman Speyer’s New York team, as we’ve considered factors specific to this geography.***Disability Assistance** - Tishman Speyer is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by sending an email to RecruitingAccommodations@tishmanspeyer.com*Welcome to the original home of *New York* glamour and entertainment: The Rainbow RoomWe firmly believe that our team members are the key to our success at the Rainbow Room. Our goal is to deliver the best guest experience and create special memories for all our customers. For our staff, we strive to provide an environment that offers challenging, stimulating and rewarding opportunities.Join our team and discover a work experience where new ideas are met with enthusiasm and where you can grow to your full potential. We are seeking individuals committed to delivering the best service in the hospitality industry, and who enjoy working as a team to create magical moments in one of the most iconic locations in the world.
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