Surgery Coordinator
Raleigh Orthopaedic Clinic, Raleigh, NC, United States
Surgery Coordinator – Full-Time Position – Raleigh Location-Hybrid Schedule
We’re seeking a detail-oriented and organized Surgery Coordinator to join our fast-paced medical practice. This role is essential in ensuring timely scheduling of surgical procedures, accurate insurance pre-certifications, and seamless coordination between patients, providers, and surgical facilities.
This is a hybrid position, requiring three (3) days per week in our Raleigh office and two (2) remote workdays. In-office days follow a rotating schedule model determined by management.
Key Responsibilities:
Schedule surgical procedures by coordinating with providers, patients, and facilities
Ensure surgeries are scheduled within 48 hours of order receipt
Confirm all required procedure details (equipment, timing, anesthesia, location, etc.)
Communicate with patients regarding scheduling, instructions, and updates
Coordinate with facilities and notify ancillary providers of surgery logistics
Verify insurance eligibility and obtain pre-certifications for all surgeries or retro-authorizations when necessary
Document scheduling and authorization details accurately in the EMR
Communicate authorization status and resolve insurance-related issues
Collaborate with clinical teams and staff to ensure accurate and timely scheduling
Maintain surgery logs and respond to facility inquiries
Escalate issues and support overall workflow efficiency
What You Bring:
Minimum of 2 years of experience in medical insurance, billing, or surgery scheduling required
Working knowledge of CPT and ICD-10 coding
Strong understanding of insurance authorization requirements and medical documentation
Excellent attention to detail and organizational skills
Ability to prioritize tasks and work independently in a fast-paced environment
Strong verbal and written communication skills
Proficiency in computer systems and data entry
Ability to build and maintain effective working relationships with patients, providers, and team members
Full medical, dental, and vision coverage with FSA and HSA options
Retirement plan with employer contributions
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We’re seeking a detail-oriented and organized Surgery Coordinator to join our fast-paced medical practice. This role is essential in ensuring timely scheduling of surgical procedures, accurate insurance pre-certifications, and seamless coordination between patients, providers, and surgical facilities.
This is a hybrid position, requiring three (3) days per week in our Raleigh office and two (2) remote workdays. In-office days follow a rotating schedule model determined by management.
Key Responsibilities:
Schedule surgical procedures by coordinating with providers, patients, and facilities
Ensure surgeries are scheduled within 48 hours of order receipt
Confirm all required procedure details (equipment, timing, anesthesia, location, etc.)
Communicate with patients regarding scheduling, instructions, and updates
Coordinate with facilities and notify ancillary providers of surgery logistics
Verify insurance eligibility and obtain pre-certifications for all surgeries or retro-authorizations when necessary
Document scheduling and authorization details accurately in the EMR
Communicate authorization status and resolve insurance-related issues
Collaborate with clinical teams and staff to ensure accurate and timely scheduling
Maintain surgery logs and respond to facility inquiries
Escalate issues and support overall workflow efficiency
What You Bring:
Minimum of 2 years of experience in medical insurance, billing, or surgery scheduling required
Working knowledge of CPT and ICD-10 coding
Strong understanding of insurance authorization requirements and medical documentation
Excellent attention to detail and organizational skills
Ability to prioritize tasks and work independently in a fast-paced environment
Strong verbal and written communication skills
Proficiency in computer systems and data entry
Ability to build and maintain effective working relationships with patients, providers, and team members
Full medical, dental, and vision coverage with FSA and HSA options
Retirement plan with employer contributions
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