HVAC/Plumbing Dispatch & Customer Care Coordinator

Horizon Services, LLC. is seeking a Customer Service Coordinator/Dispatcher for its Windsor Mill, MD location. The role involves scheduling and dispatching HVAC and Plumbing Technicians, answering customer calls, and ensuring accurate ticket information entry. Candidates should have at least two years of customer service experience, excellent interpersonal skills, and strong computer knowledge. The position offers competitive salary, bonuses, and family-oriented benefits including health coverage and 401(k) plan.
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