Supervising Operations Associate
City of New York, New York, NY, United States
Job Category: Public Safety, Inspections, & Enforcement
Compensation: USD 46,503 - USD 53,479
Job Description
Under general supervision to the Staten Island Director of Operations and Service Manager, the candidate will be responsible for:
Supervise the Application Processing team
Process initial filings, demos, initial/renewal permits, PAA filings submitted through e‑Submit as well as those dropped off in the Borough Office
Review and accept required items in e‑Submit
Handle Borough Office cashier transactions
Process DOB NOW Place of Assembly Certificate of Operations (PACO), permits (initial & renewal), and Pro‑Cert with PW2 (work permit) filings
Manage the safe and ensure all checks are properly stored, locked, and petty cash verified daily
Distribute daily workload to Application Processing team
Verify and review lockbox reconciliations for the Application Processing team
Run ACRAF and complete the daily cash receipts lockbox summary
Perform bank deposits whenever necessary
Email weekly administration to fiscal daily
Assist customers with inquiries in person, via email, and phone
Distribute supplies to the Application Processing team
Act as a backup to the Service Manager
Special projects as needed
Civil Service status: Only those who are permanent in the Clerical Associate civil service title, applicants who are reachable on the Clerical Associate open competitive list, and applicants as indicated below will be considered.
Candidates who are permanent in comparable civil service titles may be considered for title change under rule 6.1.9 of the Personnel Rules and Regulations of the City of New York.
Remote work: This position may be eligible for remote work up to 2 days per week, pursuant to the Remote Work Pilot Program.
Qualifications
Qualification Requirements: A four‑year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience.
Skills Requirement: Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words per minute).
Equal Employment Opportunity
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
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Compensation: USD 46,503 - USD 53,479
Job Description
Under general supervision to the Staten Island Director of Operations and Service Manager, the candidate will be responsible for:
Supervise the Application Processing team
Process initial filings, demos, initial/renewal permits, PAA filings submitted through e‑Submit as well as those dropped off in the Borough Office
Review and accept required items in e‑Submit
Handle Borough Office cashier transactions
Process DOB NOW Place of Assembly Certificate of Operations (PACO), permits (initial & renewal), and Pro‑Cert with PW2 (work permit) filings
Manage the safe and ensure all checks are properly stored, locked, and petty cash verified daily
Distribute daily workload to Application Processing team
Verify and review lockbox reconciliations for the Application Processing team
Run ACRAF and complete the daily cash receipts lockbox summary
Perform bank deposits whenever necessary
Email weekly administration to fiscal daily
Assist customers with inquiries in person, via email, and phone
Distribute supplies to the Application Processing team
Act as a backup to the Service Manager
Special projects as needed
Civil Service status: Only those who are permanent in the Clerical Associate civil service title, applicants who are reachable on the Clerical Associate open competitive list, and applicants as indicated below will be considered.
Candidates who are permanent in comparable civil service titles may be considered for title change under rule 6.1.9 of the Personnel Rules and Regulations of the City of New York.
Remote work: This position may be eligible for remote work up to 2 days per week, pursuant to the Remote Work Pilot Program.
Qualifications
Qualification Requirements: A four‑year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience.
Skills Requirement: Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words per minute).
Equal Employment Opportunity
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
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