Associate Collections Analyst
BILL, Draper, UT, United States
Innovate with Purpose
At BILL, we believe in empowering the businesses that drive our economy. By replacing outdated financial processes with innovative tools, we help businesses—from startups to established brands—make smarter decisions and gain control of their operations. And we don’t stop there: we’re creating the future of financial automation so businesses can spend more time on what matters.
Working here means you become part of a vision-driven team that’s ready to tackle challenges and build cutting-edge solutions. We value purpose, drive, and curiosity—and we thrive in a fast-paced, ever-changing environment. Whether in one of our offices in San Jose, CA, Draper, UT, or in a remote-eligible role, BILLders collaborate to deliver real impact for businesses that need more time in their busy weeks.
BILL builds high performing teams and we seek to hire the best talent for every role. We're committed to building a workplace that fosters inclusion and diverse perspectives, valuing each person’s unique skills and experiences. We’d love to hear from you—you might be just what we’re looking for, whether in this role or another.
Responsibilities
In this role, you will be a key member of the BILL Collections team, driving the execution of both operational and strategic initiatives. Our team manages the complete collections lifecycle for BILL's Spend and Expense product. This includes performing account-level reviews to identify the most effective client outreach strategies and executing plans to maximize revenue recovery. We are looking for a customer-focused professional with deep collections expertise who thrives in a high-performing team environment. You should be a strong individual contributor capable of optimizing collection processes to meet essential financial goals.
Requirements
0 – 2 years of direct collections experience preferably in e-commerce, payments, financial service, or a similar industry
A proven ability to learn, adapt, and train on new processes and procedures
Logical and rational thinking skills with demonstrated data analysis and investigative techniques
Excellent organizational and time‑management skills – must have the ability to prioritize and balance multiple tasks simultaneously
Strong interpersonal and decision‑making skills with the ability to resolve conflicts and build relationships within a dynamic organization
Bonus: Knowledge of payment processing methods including ACH, check, digital wallet, international payments, virtual and credit cards
Bonus: A degree in Accounting, Finance, or Operations Management
Visa Sponsorship
This position is not eligible for visa sponsorship. Applicants must have authorization to work in the United States without requiring visa sponsorship now or in the future.
Compensation
Estimated hourly range for this role in Draper, UT: $19.29–$20.82 USD. Compensation is based on candidate experience, expertise, and geographic location and may vary. The role is also eligible for a competitive benefits package that includes medical, dental, vision, life and disability insurance, 401(k) retirement plan, flexible spending & health savings account, paid holidays, paid time off, and other company benefits.
Benefits
100% paid employee health, dental, and vision plans (choose HMO, PPO, or HDHP)
HSA & FSA accounts
Life insurance, long & short-term disability coverage
Employee Assistance Program (EAP)
11+ observed holidays and wellness days and flexible time off
Employee Stock Purchase Program with employee discounts
Wellness & fitness initiatives
Employee recognition and referral programs
And much more
Equal Opportunity Employer
BILL is an Equal Opportunity Employer. We believe our best ideas come from the unique stories, perspectives, and experiences of our team members. We welcome people of all backgrounds, abilities, and identities to bring their authentic selves and contribute to our culture. We are committed to a transparent, inclusive hiring process that reflects our values. If you need accommodations at any stage, please contact interviewaccommodations@hq.bill.com.
Privacy Notice
Our Applicant Privacy Notice describes how BILL treats the personal information it receives from applicants.
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At BILL, we believe in empowering the businesses that drive our economy. By replacing outdated financial processes with innovative tools, we help businesses—from startups to established brands—make smarter decisions and gain control of their operations. And we don’t stop there: we’re creating the future of financial automation so businesses can spend more time on what matters.
Working here means you become part of a vision-driven team that’s ready to tackle challenges and build cutting-edge solutions. We value purpose, drive, and curiosity—and we thrive in a fast-paced, ever-changing environment. Whether in one of our offices in San Jose, CA, Draper, UT, or in a remote-eligible role, BILLders collaborate to deliver real impact for businesses that need more time in their busy weeks.
BILL builds high performing teams and we seek to hire the best talent for every role. We're committed to building a workplace that fosters inclusion and diverse perspectives, valuing each person’s unique skills and experiences. We’d love to hear from you—you might be just what we’re looking for, whether in this role or another.
Responsibilities
In this role, you will be a key member of the BILL Collections team, driving the execution of both operational and strategic initiatives. Our team manages the complete collections lifecycle for BILL's Spend and Expense product. This includes performing account-level reviews to identify the most effective client outreach strategies and executing plans to maximize revenue recovery. We are looking for a customer-focused professional with deep collections expertise who thrives in a high-performing team environment. You should be a strong individual contributor capable of optimizing collection processes to meet essential financial goals.
Requirements
0 – 2 years of direct collections experience preferably in e-commerce, payments, financial service, or a similar industry
A proven ability to learn, adapt, and train on new processes and procedures
Logical and rational thinking skills with demonstrated data analysis and investigative techniques
Excellent organizational and time‑management skills – must have the ability to prioritize and balance multiple tasks simultaneously
Strong interpersonal and decision‑making skills with the ability to resolve conflicts and build relationships within a dynamic organization
Bonus: Knowledge of payment processing methods including ACH, check, digital wallet, international payments, virtual and credit cards
Bonus: A degree in Accounting, Finance, or Operations Management
Visa Sponsorship
This position is not eligible for visa sponsorship. Applicants must have authorization to work in the United States without requiring visa sponsorship now or in the future.
Compensation
Estimated hourly range for this role in Draper, UT: $19.29–$20.82 USD. Compensation is based on candidate experience, expertise, and geographic location and may vary. The role is also eligible for a competitive benefits package that includes medical, dental, vision, life and disability insurance, 401(k) retirement plan, flexible spending & health savings account, paid holidays, paid time off, and other company benefits.
Benefits
100% paid employee health, dental, and vision plans (choose HMO, PPO, or HDHP)
HSA & FSA accounts
Life insurance, long & short-term disability coverage
Employee Assistance Program (EAP)
11+ observed holidays and wellness days and flexible time off
Employee Stock Purchase Program with employee discounts
Wellness & fitness initiatives
Employee recognition and referral programs
And much more
Equal Opportunity Employer
BILL is an Equal Opportunity Employer. We believe our best ideas come from the unique stories, perspectives, and experiences of our team members. We welcome people of all backgrounds, abilities, and identities to bring their authentic selves and contribute to our culture. We are committed to a transparent, inclusive hiring process that reflects our values. If you need accommodations at any stage, please contact interviewaccommodations@hq.bill.com.
Privacy Notice
Our Applicant Privacy Notice describes how BILL treats the personal information it receives from applicants.
#J-18808-Ljbffr