Hospitality Assistant
Los Angeles Philharmonic, Los Angeles, CA, United States
Job Description
Position: Hospitality Assistant
Department: Programming
FLSA Status: Non-Exempt, Part-Time
Pay Rate: $25.00/Hour
Position Summary
Reporting to the Program Manager the Hospitality Assistant will primarily support the programming team in all non-classical programs across multiple venues including the Hollywood Bowl, The Ford, and Walt Disney Concert Hall from May 15 – October 31.
The Hospitality Assistant(s) will work with the programming team to handle the hospitality needs of all shows throughout the summer season. Coverage of all non-classical concerts at multiple venues will be split between the hospitality assistants, exact assignments to be determined. This is a non-regular part-time position, tentatively from May 15 – October 31. Individual start dates to be determined upon hiring.
Position Elements
Advances concert hospitality elements with tour managers as assigned.
Provide hospitality assistance as required for concerts and events, including extensive hospitality and catering set up for artists per the contract riders.
Collect, organize, and input receipts into our drives and accounting software (PN3) in compliance with finance department standards, timelines, and procedures.
Support day of show hospitality needs as a runner, picking up various items as required.
Coordinate and manage food and beverage delivery services for artists, managers, and VIPs.
Utilize departmental delivery service accounts (e.g., Uber Eats, DoorDash, grocery vendors, Amazon.com) as needed
Ensure dressing rooms are clean and set correctly for artists and guests.
Participate in weekly to bi-weekly meetings to complete receipts and discuss show needs
Other duties and projects as assigned.
Relationships
Reports To: Program Manager
Interacts With: Vice President, Programming
Associate Director, Programming
Program Manager, Programming
Ticketing Assistant
Artist Venue Assistants
Guest Artists, Managers, and Agents
Box Office Staff
Position Requirements
Must be available to work on concerts as assigned from approximately May 15 – October 31. Hours will vary per week based on concert and projects assigned to the individual.
High School Diploma or its equivalency
2-4 years of related work experience
Must be able to work with/communicate with artists, agents and managers in sensitive situations
Must own a reliable car and have clean driving record
Proficient in Microsoft Office (Word, Excel, Outlook) and Adobe Professional; and ability to learn required business systems
Must be organized, detail-oriented and self-motivated
Ability to multitask, prioritize and remain calm in a fast-paced environment
Customer service oriented in all industry and interoffice interactions
Must be able to work flexible schedule including nights, weekends and some holidays
Excellent oral and written communication and relationship building skills: ability to present information effectively and ability respond to questions and/or inquiries from co-workers, artist teams, VIP clients, etc
The Los Angeles Philharmonic Association will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act.
Equal Employment Opportunity Policy
The Los Angeles Philharmonic Association is committed to provide equal employment opportunity for all applicants and employees. The Association does not discriminate on the basis of race, color, religion, religious creed (including religious dress and religious grooming), sex (including pregnancy, perceived pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition or information, genetic information, marital status, gender, gender identity, gender expression, military status, veteran status, or any other basis protected by federal, state, or local law. Consistent with applicable law, the Association also provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures.
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Position: Hospitality Assistant
Department: Programming
FLSA Status: Non-Exempt, Part-Time
Pay Rate: $25.00/Hour
Position Summary
Reporting to the Program Manager the Hospitality Assistant will primarily support the programming team in all non-classical programs across multiple venues including the Hollywood Bowl, The Ford, and Walt Disney Concert Hall from May 15 – October 31.
The Hospitality Assistant(s) will work with the programming team to handle the hospitality needs of all shows throughout the summer season. Coverage of all non-classical concerts at multiple venues will be split between the hospitality assistants, exact assignments to be determined. This is a non-regular part-time position, tentatively from May 15 – October 31. Individual start dates to be determined upon hiring.
Position Elements
Advances concert hospitality elements with tour managers as assigned.
Provide hospitality assistance as required for concerts and events, including extensive hospitality and catering set up for artists per the contract riders.
Collect, organize, and input receipts into our drives and accounting software (PN3) in compliance with finance department standards, timelines, and procedures.
Support day of show hospitality needs as a runner, picking up various items as required.
Coordinate and manage food and beverage delivery services for artists, managers, and VIPs.
Utilize departmental delivery service accounts (e.g., Uber Eats, DoorDash, grocery vendors, Amazon.com) as needed
Ensure dressing rooms are clean and set correctly for artists and guests.
Participate in weekly to bi-weekly meetings to complete receipts and discuss show needs
Other duties and projects as assigned.
Relationships
Reports To: Program Manager
Interacts With: Vice President, Programming
Associate Director, Programming
Program Manager, Programming
Ticketing Assistant
Artist Venue Assistants
Guest Artists, Managers, and Agents
Box Office Staff
Position Requirements
Must be available to work on concerts as assigned from approximately May 15 – October 31. Hours will vary per week based on concert and projects assigned to the individual.
High School Diploma or its equivalency
2-4 years of related work experience
Must be able to work with/communicate with artists, agents and managers in sensitive situations
Must own a reliable car and have clean driving record
Proficient in Microsoft Office (Word, Excel, Outlook) and Adobe Professional; and ability to learn required business systems
Must be organized, detail-oriented and self-motivated
Ability to multitask, prioritize and remain calm in a fast-paced environment
Customer service oriented in all industry and interoffice interactions
Must be able to work flexible schedule including nights, weekends and some holidays
Excellent oral and written communication and relationship building skills: ability to present information effectively and ability respond to questions and/or inquiries from co-workers, artist teams, VIP clients, etc
The Los Angeles Philharmonic Association will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act.
Equal Employment Opportunity Policy
The Los Angeles Philharmonic Association is committed to provide equal employment opportunity for all applicants and employees. The Association does not discriminate on the basis of race, color, religion, religious creed (including religious dress and religious grooming), sex (including pregnancy, perceived pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition or information, genetic information, marital status, gender, gender identity, gender expression, military status, veteran status, or any other basis protected by federal, state, or local law. Consistent with applicable law, the Association also provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures.
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