Office Assistant 1 (PCN 063964M)
State of Alaska, Anchorage, AK, United States
Office Assistant 1 – Anchorage, Alaska
This position is open to Alaska Residents only. Please check our residency definition to determine if you qualify. The Department of Family and Community Services, Office of Children's Services (OCS) is recruiting for a full‑time Office Assistant 1 located in Anchorage, Alaska.
Job Duties
Responsible for processing all incoming and outgoing discovery documents, communicating with various agencies and the public via phone and email, creating and organizing case files, scanning, filing, faxing, and other clerical duties as needed. Provides daily courier service to OCS off‑site offices and other agencies. Offers backup support for the front desk and any other clerical duties.
Organization, Mission and Culture
The Office of Children's Services strives for a diverse and inclusive workforce where safety and wellbeing are paramount. Employees at all levels promote a culture where everyone is valued, treated equitably, and respectfully. The mission is to ensure the safety, permanency and well‑being of children by strengthening families, engaging communities, and partnering with tribes.
Benefits of Joining Our Team
This position offers a dynamic, professional office environment with collaboration across the organization. Staff receive training and professional development opportunities, and the agency has the potential for transfers and promotions.
Insurance benefits
Retirement benefits
Paid leave
Twelve paid holidays per year
Working Environment You Can Expect
The position is located in the Anchorage Regional Office in midtown on Tudor Road, within walking distance of several amenities. The Office of Children's Services promotes a commitment to work‑life balance and an organizational culture that values each team member.
Competencies
Customer service – maintain a professional demeanor, provide timely and attentive service, and reflect positively on our division.
Computer skills – use computers, software applications, databases, and automated systems to accomplish work.
Interpersonal skills – show understanding, friendliness, courtesy, tact, empathy, and politeness; develop effective relationships; handle difficult or distressed individuals; respect cultural diversity.
Attention to detail – notice and verify details, ensuring correctness in procedures.
Clerical – apply knowledge of clerical equipment and software, complete routine office work to professional standards, and work independently with minimal supervision.
Special Note
All positions require successful completion of a background investigation, including fingerprinting and a criminal records check.
Division vehicles may not always be available for staff use. Mileage reimbursement is available when a personal vehicle is used for work‑related matters. Personal vehicle insurance must be in place prior to use.
Successful candidates may be required to attend multiple training courses located in Anchorage.
Qualifications
High school diploma or GED.
Acceptance in full standing by an accredited college, including concurrent or dual enrollment programs.
A career readiness certificate with ACT WorkKeys scores of skill level 3 or higher in Graphic Literacy, Applied Math, and Workplace Documents.
Valid driver’s license and age 18 or older if a State vehicle is required for the role.
EEO Statement
The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities who require accommodation, auxiliary aides, alternative communication formats, or other assistance are encouraged to contact the Division of Personnel & Labor Relations at P. O. Box 110201, Juneau, AL 99811‑0201 or call 1-800-587-4095. The State of Alaska is an equal opportunity employer.
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This position is open to Alaska Residents only. Please check our residency definition to determine if you qualify. The Department of Family and Community Services, Office of Children's Services (OCS) is recruiting for a full‑time Office Assistant 1 located in Anchorage, Alaska.
Job Duties
Responsible for processing all incoming and outgoing discovery documents, communicating with various agencies and the public via phone and email, creating and organizing case files, scanning, filing, faxing, and other clerical duties as needed. Provides daily courier service to OCS off‑site offices and other agencies. Offers backup support for the front desk and any other clerical duties.
Organization, Mission and Culture
The Office of Children's Services strives for a diverse and inclusive workforce where safety and wellbeing are paramount. Employees at all levels promote a culture where everyone is valued, treated equitably, and respectfully. The mission is to ensure the safety, permanency and well‑being of children by strengthening families, engaging communities, and partnering with tribes.
Benefits of Joining Our Team
This position offers a dynamic, professional office environment with collaboration across the organization. Staff receive training and professional development opportunities, and the agency has the potential for transfers and promotions.
Insurance benefits
Retirement benefits
Paid leave
Twelve paid holidays per year
Working Environment You Can Expect
The position is located in the Anchorage Regional Office in midtown on Tudor Road, within walking distance of several amenities. The Office of Children's Services promotes a commitment to work‑life balance and an organizational culture that values each team member.
Competencies
Customer service – maintain a professional demeanor, provide timely and attentive service, and reflect positively on our division.
Computer skills – use computers, software applications, databases, and automated systems to accomplish work.
Interpersonal skills – show understanding, friendliness, courtesy, tact, empathy, and politeness; develop effective relationships; handle difficult or distressed individuals; respect cultural diversity.
Attention to detail – notice and verify details, ensuring correctness in procedures.
Clerical – apply knowledge of clerical equipment and software, complete routine office work to professional standards, and work independently with minimal supervision.
Special Note
All positions require successful completion of a background investigation, including fingerprinting and a criminal records check.
Division vehicles may not always be available for staff use. Mileage reimbursement is available when a personal vehicle is used for work‑related matters. Personal vehicle insurance must be in place prior to use.
Successful candidates may be required to attend multiple training courses located in Anchorage.
Qualifications
High school diploma or GED.
Acceptance in full standing by an accredited college, including concurrent or dual enrollment programs.
A career readiness certificate with ACT WorkKeys scores of skill level 3 or higher in Graphic Literacy, Applied Math, and Workplace Documents.
Valid driver’s license and age 18 or older if a State vehicle is required for the role.
EEO Statement
The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities who require accommodation, auxiliary aides, alternative communication formats, or other assistance are encouraged to contact the Division of Personnel & Labor Relations at P. O. Box 110201, Juneau, AL 99811‑0201 or call 1-800-587-4095. The State of Alaska is an equal opportunity employer.
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