Front Desk Agent - Element: Charlotte, NC
Midas Hospitality, LLC, Charlotte, NC, United States
Front Desk Agent - Element: Charlotte, NC
Midas Hospitality is seeking a dynamic Front Desk Agent to join our team at the Element hotel located in Uptown Charlotte, NC. This position will be responsible for arrival, departure and in‑house guests as well as telephone inquiries regarding reservations, hotel information and guest concerns.
What You Will Be Doing
Greets, registers, and assigns rooms to guests. Issues room key and gives directions.
Sorts incoming mail and faxes for guests.
Answers inquiries pertaining to hotel services; registration of guests; shopping, dining, entertainment and travel directions.
Keeps records of room availability and guests' accounts.
Computes bill, collects payment, and makes change for guests.
Makes, confirms, and cancels reservations.
The Ideal Candidate
Previous experience as a Front Desk Agent is preferred.
Experience in a customer service industry is required.
Benefits
Growth and development tools and access to learning.
Robust PTO policies.
Medical/Dental/Vision Coverage.
401k matching.
Employee Assistance Program.
Discounted products and services.
Midas Hospitality is proud to be a drug‑free workplace and equal opportunity employer.
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Midas Hospitality is seeking a dynamic Front Desk Agent to join our team at the Element hotel located in Uptown Charlotte, NC. This position will be responsible for arrival, departure and in‑house guests as well as telephone inquiries regarding reservations, hotel information and guest concerns.
What You Will Be Doing
Greets, registers, and assigns rooms to guests. Issues room key and gives directions.
Sorts incoming mail and faxes for guests.
Answers inquiries pertaining to hotel services; registration of guests; shopping, dining, entertainment and travel directions.
Keeps records of room availability and guests' accounts.
Computes bill, collects payment, and makes change for guests.
Makes, confirms, and cancels reservations.
The Ideal Candidate
Previous experience as a Front Desk Agent is preferred.
Experience in a customer service industry is required.
Benefits
Growth and development tools and access to learning.
Robust PTO policies.
Medical/Dental/Vision Coverage.
401k matching.
Employee Assistance Program.
Discounted products and services.
Midas Hospitality is proud to be a drug‑free workplace and equal opportunity employer.
#J-18808-Ljbffr