Thrift Store Assistant
Minnesota Council of Nonprofits, Columbia Heights, MN, United States
SACA is a community-based nonprofit serving neighbors in Columbia Heights, Hilltop, Fridley, Spring Lake Park, and Northeast Minneapolis who are experiencing food insecurity. We recently moved into our new building and launched our Community Market model, creating a more welcoming, dignified, and choice-based experience for the people we serve. Alongside the Community Market, SACA also offers home delivery through SACA Delivers, seasonal and supplemental food distributions, and affordable clothing and household goods through the SACA Thrift Store.
As we grow, SACA is committed to building a culture where everyone feels welcomed, valued, and included. We are proud to be an equal opportunity employer and to provide equal employment opportunities to all people.
Position Summary
The Thrift Store Assistant supports the mission and daily operations of the nonprofit’s thrift store. This position plays an important role in helping the store run efficiently, creating a welcoming experience for customers, donors, and volunteers, and supporting administrative and inventory functions. Responsibilities include volunteer scheduling, assisting with inventory processes, working on the sales floor, and completing general administrative tasks. This role is ideal for someone who is organized, dependable, service-oriented, and committed to supporting a community-centered nonprofit environment.
Essential Responsibilities
Volunteer Coordination
Assist with creating, maintaining, and communicating volunteer schedules
Help support daily volunteer coverage and communicate staffing needs
Welcome and assist volunteers during shifts, providing basic direction and support
Promote a positive, inclusive, and mission-driven volunteer experience
Inventory and Store Operations
Support inventory processes, including donation intake, sorting, pricing, tagging, stocking, and rotation of merchandise
Help maintain accurate and organized inventory procedures
Assist with merchandising and keeping the sales floor attractive, clean, and well stocked
Receive donated items courteously and in accordance with store procedures
Support opening and closing procedures as assigned
Customer Service
Provide friendly, respectful service to customers, donors, volunteers, and community members
Operate the register and assist with sales transactions
Help maintain a clean, safe, and welcoming store environment
Address routine questions and direct concerns to appropriate staff when needed
Administrative Support
Perform general administrative duties such as data entry, filing, email communication, recordkeeping, and basic reporting
Assist with tracking volunteer schedules, store activity, or inventory-related information
Assist with content for social media pictures/videos
Support other operational and program needs as assigned
Provide IT troubleshooting and support for POS system
Qualifications
High school diploma or equivalent preferred
Prior experience in retail, nonprofit operations, administration, or volunteer coordination preferred
Strong organizational skills and attention to detail
Strong interpersonal and communication skills
Ability to work collaboratively with staff, volunteers, donors, and community members
Basic computer proficiency, including email, Google suite, and standard office software
Ability to manage multiple tasks and adapt in a busy environment
Preferred Attributes
Commitment to the mission and values of a nonprofit organization
Interest in community service, reuse, and sustainability
Dependable, flexible, and self-motivated
Comfortable working with people from diverse backgrounds
Physical Requirements
Ability to stand and move throughout the store for extended periods
Ability to lift, carry, sort, and organize donated goods and merchandise, with or without reasonable accommodation
Ability to bend, reach, and perform light physical tasks associated with store operations
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As we grow, SACA is committed to building a culture where everyone feels welcomed, valued, and included. We are proud to be an equal opportunity employer and to provide equal employment opportunities to all people.
Position Summary
The Thrift Store Assistant supports the mission and daily operations of the nonprofit’s thrift store. This position plays an important role in helping the store run efficiently, creating a welcoming experience for customers, donors, and volunteers, and supporting administrative and inventory functions. Responsibilities include volunteer scheduling, assisting with inventory processes, working on the sales floor, and completing general administrative tasks. This role is ideal for someone who is organized, dependable, service-oriented, and committed to supporting a community-centered nonprofit environment.
Essential Responsibilities
Volunteer Coordination
Assist with creating, maintaining, and communicating volunteer schedules
Help support daily volunteer coverage and communicate staffing needs
Welcome and assist volunteers during shifts, providing basic direction and support
Promote a positive, inclusive, and mission-driven volunteer experience
Inventory and Store Operations
Support inventory processes, including donation intake, sorting, pricing, tagging, stocking, and rotation of merchandise
Help maintain accurate and organized inventory procedures
Assist with merchandising and keeping the sales floor attractive, clean, and well stocked
Receive donated items courteously and in accordance with store procedures
Support opening and closing procedures as assigned
Customer Service
Provide friendly, respectful service to customers, donors, volunteers, and community members
Operate the register and assist with sales transactions
Help maintain a clean, safe, and welcoming store environment
Address routine questions and direct concerns to appropriate staff when needed
Administrative Support
Perform general administrative duties such as data entry, filing, email communication, recordkeeping, and basic reporting
Assist with tracking volunteer schedules, store activity, or inventory-related information
Assist with content for social media pictures/videos
Support other operational and program needs as assigned
Provide IT troubleshooting and support for POS system
Qualifications
High school diploma or equivalent preferred
Prior experience in retail, nonprofit operations, administration, or volunteer coordination preferred
Strong organizational skills and attention to detail
Strong interpersonal and communication skills
Ability to work collaboratively with staff, volunteers, donors, and community members
Basic computer proficiency, including email, Google suite, and standard office software
Ability to manage multiple tasks and adapt in a busy environment
Preferred Attributes
Commitment to the mission and values of a nonprofit organization
Interest in community service, reuse, and sustainability
Dependable, flexible, and self-motivated
Comfortable working with people from diverse backgrounds
Physical Requirements
Ability to stand and move throughout the store for extended periods
Ability to lift, carry, sort, and organize donated goods and merchandise, with or without reasonable accommodation
Ability to bend, reach, and perform light physical tasks associated with store operations
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