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Risk Engineer

Incedo Inc., Trenton, NJ, United States


The

CIAM Threat Engineer

is responsible for designing, engineering, and delivering

customer identity, fraud prevention, and threat detection capabilities

that protect both

consumer and commercial customers

across digital, mobile, and enterprise channels.

This role will establish and drive

standardized design and deployment patterns

for identity security and fraud controls, partnering closely with

Fraud, Risk, Cybersecurity, and Platform Engineering

teams. The role also includes

senior‑level operational support , policy governance, and participation in complex escalations related to identity and authentication services.

As the CIAM footprint continues to expand across

ThreatMetrix, Arkose Labs, Prove Identity, and Transmit Security , this role will be instrumental in

scaling controls, reducing fraud risk, improving customer experience, and supporting regulatory expectations .

Key Responsibilities

Assess existing

customer application‑based threat and fraud controls , identify gaps, and deliver solutions to mitigate risk across:

Login and enrollment

Credit card activation

Profile changes

Payments and high‑risk transactions

Design and tune

ThreatMetrix (TMX)

policies supporting adaptive, risk‑based decisioning.

Drive

fraud policy configuration

that enables orchestration, device trust, and multi‑factor authentication.

Engineer and operate

Arkose Labs

bot‑defense and challenge strategies across web and mobile platforms.

Partner with Fraud and Cybersecurity teams to evaluate automated attack patterns and reduce scripted abuse while minimizing customer friction.

Use data and metrics to continuously improve challenge strategies and outcomes.

Identity Proofing & Authentication

Support and enhance

identity verification and step‑up authentication

using

Prove Identity

and

Transmit Security .

Contribute to Always‑On MFA, OTP, biometric, and orchestration‑based authentication strategies.

Ensure consistent identity and authentication behavior across digital, mobile, and contact center experiences.

Collect, analyze, and interpret data from multiple sources (e.g.,

Splunk, event telemetry, vendor dashboards ) to:

Identify fraud trends

Validate profiling accuracy

Improve threat detection and response

Work with partners to define

threat monitoring and reporting requirements

and identify enhancement opportunities.

Assist in evaluating and implementing tools that support

standard design patterns and best practices

across the Digital Identity Services (DIS) platform.

Assess emerging

Digital Identity and fraud technologies

to determine where they fill gaps, overlap with existing solutions, or extend capabilities.

Support roadmap execution across CIAM initiatives and new integrations.

Operations & Escalation Support

Provide

Level 4 support

for day‑to‑day operations of the Digital Identity Services platform.

Participate in complex customer and application escalations involving authentication, fraud, or identity issues.

Ensure high availability and operational stability without compromising a strong risk posture.

Risk, Audit & Regulatory Alignment

Provide identity and security services that enable the business while maintaining strong compliance with:

NIST 800 series

GLBA, SOX, PCI

Support audit, risk reviews, and control assessments in partnership with First Line Risk and Compliance.

Preferred Skills & Experience

3+ years

of hands‑on experience in

Cybersecurity, Fraud Prevention, or Threat Investigations

2+ years

supporting complex environments and working with senior leaders

Strong experience supporting

Customer IAM (CIAM)

security with understanding of industry best practices

Hands‑on experience with:

ThreatMetrix

Arkose Labs

Prove Identity

Transmit Security

or similar orchestration platforms

Experience operating modern

threat and risk engines

(e.g., ThreatMetrix, BioCatch)

Strong

service and delivery mindset

with focus on customer experience

Experience managing

complex risk issues

in large technology environments

Understanding of

regulatory requirements

impacting financial services (GLBA, SOX, PCI)

Familiarity with

ITIL / IT Service Management

frameworks

Strong verbal and written communication skills

Ability to manage multiple complex initiatives requiring rapid delivery

Experience working in an

Agile delivery environment

preferred

Knowledge of

ISO, NIST, and FFIEC guidance

preferred

Education & Certifications

BA/BS

in Information Systems, Computer Science, or a related field

or equivalent practical experience

Why This Role Matters
This role directly impacts:

Reduction of

account takeover, bot attacks, and identity‑based fraud

Delivery of

modern CIAM capabilities

across consumer and commercial platforms

Regulatory compliance and audit readiness

Customer experience through smarter, data‑driven security controls

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