
Receptionist - Contingent - Rotating Shift - Warren
Henry Ford Health System, Warren, MI, United States
Schedule: Shifts vary between 4:45 AM – 7:00 PM. Every other weekend and rotating holidays required.
Covers for team members during call-ins, vacations, or leaves. Must work independently and support department operations.
General Summary
Performs receptionist functions for assigned areas.
Responsibilities
Receives, screens, routes, and responds to incoming telephone calls.
Takes accurate messages and ensures timely delivery.
Greets guests and provides appropriate assistance and information.
Performs additional clerical duties as assigned.
Assists with transporting outpatients; calls departments to check in outpatients, and to check in appointments (interviews/meetings). Provides information desk coverage to maintain an exceptional customer experience and help with campus navigation.
Preferred Skills
6 months of Hospital or Physician Office Experience.
Flexibility in work schedule.
Ability to work in a team setting.
Strong communication and problem‑solving skills.
Proficient in Microsoft Outlook and Excel.
Additional Information
Organization: Henry Ford Macomb - Oakland Hospitals
Department: Other Patient Sprt Svcs 002
Shift: Rotating
Union Code: Not Applicable
This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.
We offer competitive health plan options, including consumer‑driven health plans, PPO, and HMO options. Additional benefits include dental and eye care coverage, tuition assistance, family benefits, discounts to businesses, and more. Employees classified as contingent status are not eligible for benefits.
Equal Employment Opportunity / Aff... Henry Ford Health is committed to the hiring, advancement and fair treatment of all individuals without regard to race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height, weight, marital status, family status, gender identity, sexual orientation, and genetic information, or any other protected status in accordance with applicable federal and state laws.
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Covers for team members during call-ins, vacations, or leaves. Must work independently and support department operations.
General Summary
Performs receptionist functions for assigned areas.
Responsibilities
Receives, screens, routes, and responds to incoming telephone calls.
Takes accurate messages and ensures timely delivery.
Greets guests and provides appropriate assistance and information.
Performs additional clerical duties as assigned.
Assists with transporting outpatients; calls departments to check in outpatients, and to check in appointments (interviews/meetings). Provides information desk coverage to maintain an exceptional customer experience and help with campus navigation.
Preferred Skills
6 months of Hospital or Physician Office Experience.
Flexibility in work schedule.
Ability to work in a team setting.
Strong communication and problem‑solving skills.
Proficient in Microsoft Outlook and Excel.
Additional Information
Organization: Henry Ford Macomb - Oakland Hospitals
Department: Other Patient Sprt Svcs 002
Shift: Rotating
Union Code: Not Applicable
This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.
We offer competitive health plan options, including consumer‑driven health plans, PPO, and HMO options. Additional benefits include dental and eye care coverage, tuition assistance, family benefits, discounts to businesses, and more. Employees classified as contingent status are not eligible for benefits.
Equal Employment Opportunity / Aff... Henry Ford Health is committed to the hiring, advancement and fair treatment of all individuals without regard to race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height, weight, marital status, family status, gender identity, sexual orientation, and genetic information, or any other protected status in accordance with applicable federal and state laws.
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