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Receptionist

Great Clips, Gadsden, AL, United States


Overview
Great Clips relies on a team approach to ensure a great experience, beginning from the moment of check in to the salon until the customer has concluded their service. The actions below will ensure the customer will return to the salon again and again.

Love working with people? Great Clips in Gadsden is hiring a receptionist to keep our front desk running smoothly. You will greet customers, manage check-ins, answer calls, and support our stylist team. No cosmetology license needed — just a great attitude and strong communication skills. Flexible hours and a fun, upbeat work environment!

Responsibilities

Warmly greet customers

Communicate and educate the customer on Great Clips processes, Online Check-in and the Wait Time Monitor

Process transactions and issue receipts

General knowledge of retail products and the ability to make recommendation

Manage the flow of customers between check in and the service

Maintain cleanliness and sanitation of the front desk and lobby area

Manage answering phone

Inform customers about services

Update customer records with contact information

Assist stylists in maintaining salon cleanliness and sanitation

Commitment to work a flexible schedule, including peak times

Dedication to great customer service

Ability to work in a fast-paced environment

Ability to efficiently and effectively resolve customer issues

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