AI-Driven Support Engineer for Cloud Content Platform

Amazon is seeking a Support Engineer in Seattle to provide dedicated support for AWS builders using their AI-native content management system. The role focuses on technical support, troubleshoots issues, and improves processes through automation. Ideal candidates are technically curious, with a bachelor's degree, experience in AI/ML technologies, and 2+ years in a technical support or software development role. Amazon offers comprehensive benefits including health insurance and parental leave.
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