Endpoint Engineer
Jobs via Dice, Palo Alto, CA, United States
Role Summary
This onsite contract role is based at the client’s Palo Alto headquarters. The Endpoint Engineer designs, implements, and manages the organization’s device ecosystem. The role automates the lifecycle of hardware and virtual desktops to ensure a secure, seamless, zero‑touch experience for a global workforce. The engineer serves as subject‑matter expert for Apple and Windows management and the cloud desktop infrastructure.
Technical Environment
Apple (macOS & iOS): Jamf Pro
Windows & Android: Microsoft Intune / Endpoint Manager
Virtual Desktop: Amazon WorkSpaces (AWS)
Scripting: PowerShell, Bash, Python
Key Responsibilities
Unified Endpoint Management (UEM)
Daily Operations: Perform daily upkeep, system maintenance, and regular patch management for all managed endpoints to ensure security and stability.
Service Desk Escalation: Act as the final point of contact and subject‑matter expert for service‑desk escalations related to complex endpoint issues.
Apple Fleet: Architect and maintain the Jamf Pro environment for all macOS and iOS devices. Manage configuration profiles, policies, and patch management.
Windows & Android: Administer Microsoft Intune, ensuring robust policy application, security baselines, and application delivery.
Provisioning: Manage Apple Business Manager (ABM) and Windows Autopilot to deliver a true zero‑touch deployment experience.
Virtual Desktop Infrastructure (VDI)
Deploy and optimize Amazon WorkSpaces.
Manage WorkSpaces directories, custom bundles, and image creation/maintenance.
Troubleshoot connectivity and performance issues within the AWS ecosystem.
Automation & Engineering
Develop and maintain scripts in PowerShell and Bash to automate manual tasks and integrate system APIs.
Build and maintain a library of packaged software (dmg, pkg, msi) for silent deployment.
Implement automated reporting for hardware inventory, license compliance, and security auditing.
Security & Compliance
Enforce endpoint security standards, including FileVault/BitLocker encryption and EDR agent health.
Partner with security teams to remediate vulnerabilities across the endpoint fleet.
Required Qualifications
Minimum 3–5 years in an Endpoint Engineering or MDM‑focused role.
Jamf Pro expertise: Proven experience managing macOS and iOS at scale.
Intune proficiency: Experience managing Windows environments through Microsoft Endpoint Manager.
VDI expertise: Hands‑on experience with Amazon WorkSpaces administration.
BYOD deployment: Experience deploying and managing a Bring Your Own Device program for personal mobile phones (iOS/Android).
Advanced scripting: Ability to write and debug Bash and PowerShell scripts from scratch.
Identity: Understanding of Okta or Azure AD (Entra ID) as it relates to device enrollment and SSO.
Education & Certifications
Bachelor’s degree in Computer Science, IT, or equivalent professional experience. Relevant certifications (e.g., Jamf 200/300, Microsoft MD‑102, or AWS Certified Cloud Practitioner) are a plus.
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This onsite contract role is based at the client’s Palo Alto headquarters. The Endpoint Engineer designs, implements, and manages the organization’s device ecosystem. The role automates the lifecycle of hardware and virtual desktops to ensure a secure, seamless, zero‑touch experience for a global workforce. The engineer serves as subject‑matter expert for Apple and Windows management and the cloud desktop infrastructure.
Technical Environment
Apple (macOS & iOS): Jamf Pro
Windows & Android: Microsoft Intune / Endpoint Manager
Virtual Desktop: Amazon WorkSpaces (AWS)
Scripting: PowerShell, Bash, Python
Key Responsibilities
Unified Endpoint Management (UEM)
Daily Operations: Perform daily upkeep, system maintenance, and regular patch management for all managed endpoints to ensure security and stability.
Service Desk Escalation: Act as the final point of contact and subject‑matter expert for service‑desk escalations related to complex endpoint issues.
Apple Fleet: Architect and maintain the Jamf Pro environment for all macOS and iOS devices. Manage configuration profiles, policies, and patch management.
Windows & Android: Administer Microsoft Intune, ensuring robust policy application, security baselines, and application delivery.
Provisioning: Manage Apple Business Manager (ABM) and Windows Autopilot to deliver a true zero‑touch deployment experience.
Virtual Desktop Infrastructure (VDI)
Deploy and optimize Amazon WorkSpaces.
Manage WorkSpaces directories, custom bundles, and image creation/maintenance.
Troubleshoot connectivity and performance issues within the AWS ecosystem.
Automation & Engineering
Develop and maintain scripts in PowerShell and Bash to automate manual tasks and integrate system APIs.
Build and maintain a library of packaged software (dmg, pkg, msi) for silent deployment.
Implement automated reporting for hardware inventory, license compliance, and security auditing.
Security & Compliance
Enforce endpoint security standards, including FileVault/BitLocker encryption and EDR agent health.
Partner with security teams to remediate vulnerabilities across the endpoint fleet.
Required Qualifications
Minimum 3–5 years in an Endpoint Engineering or MDM‑focused role.
Jamf Pro expertise: Proven experience managing macOS and iOS at scale.
Intune proficiency: Experience managing Windows environments through Microsoft Endpoint Manager.
VDI expertise: Hands‑on experience with Amazon WorkSpaces administration.
BYOD deployment: Experience deploying and managing a Bring Your Own Device program for personal mobile phones (iOS/Android).
Advanced scripting: Ability to write and debug Bash and PowerShell scripts from scratch.
Identity: Understanding of Okta or Azure AD (Entra ID) as it relates to device enrollment and SSO.
Education & Certifications
Bachelor’s degree in Computer Science, IT, or equivalent professional experience. Relevant certifications (e.g., Jamf 200/300, Microsoft MD‑102, or AWS Certified Cloud Practitioner) are a plus.
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