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Call Center Receptionist

Bloom Healthcare, Denver, CO, United States


Job Title
Call Center Receptionist

Location
12600 W Colfax Ave Suite B-200, Lakewood, CO 80215 / Hybrid

Receptionist Responsibilities

Answer multi-line telephone and direct calls to appropriate personnel and take accurate messages.

Provide excellent internal and external customer service. Create a positive experience for patients through professional and courteous behavior.

Maintain knowledge of Bloom's departments and daily schedules.

Use an EMR to look up patients and verify identity.

Respect diversity in the workplace.

Assist with some administrative tasks.

Work in a fast paced environment.

Receptionist Knowledge/Skills/Abilities

Excellent phone/customer service skills.

Ability to multi-task at a very high level.

Strong computer skills.

Strong problem-solving abilities.

Familiarity with EMR software a plus (eCW preferred).

Work Perks

100% covered employee Health, Dental and Vision insurance.

401K.

Employer paid Basic Life and AD&D policies.

2 weeks PTO & 7 paid holidays.

Mission Statement
Our mission is simple: to empower our patients, their loved ones, and our community by bringing individualized, compassionate care home.

Pay
Pay: $20.00- $23.00 per hour

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