Hybrid Help Desk Analyst — Expert Troubleshooter

TEKsystems is hiring for a hybrid position in Baltimore, MD, focused on providing exceptional customer service and technical support. Daily responsibilities will involve logging and resolving numerous customer interactions while advocating for problem resolution. The ideal candidate will demonstrate expert-level troubleshooting skills specifically with Microsoft products and other technical support duties. Competitive hourly pay of $16.50 - $18.00 includes eligibility for various benefits including medical and retirement plans.
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