IT Support Specialist - Fast-Paced Helpdesk Pro

Pronto Insurance in Houston, Texas is looking for a Technical Support Specialist to provide first-level helpdesk and desktop support. The ideal candidate will have 2-4 years of experience in helpdesk support, necessary certifications such as CompTIA A+ and Network+, and excellent communication skills. Responsibilities include troubleshooting issues with computer systems, phones and network devices while ensuring high levels of customer service. Reliable transportation is required for travel to remote sites.
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