User Acceptance Testing (UAT) Tester / Secondary Support
Invictus Capital Partners, Bloomington, MN, United States
User Acceptance Testing (UAT) Tester / Secondary Support
Department:
Systems Management
Employment Type:
Full Time
Location:
Bloomington, MN
Reporting To:
Head of Testing & Support
Compensation:
$90,000 - $100,000 / year
Description
We are seeking a detail‑oriented mortgage professional to support User Acceptance Testing (UAT) and provide secondary production support. This role is responsible for validating system enhancements, ensuring alignment with business requirements, and assisting with issue resolution to support smooth operational performance.
Responsibilities and Duties:
Execute UAT test cases for mortgage-related system updates, enhancements, and defect fixe
Validate functionality against business and regulatory requirements
Document test results, defects, and discrepancies with clear, actionable detail
Collaborate with business stakeholders, developers, and QA teams to resolve issues
Provide secondary support for production-related inquiries and system issues
Assist in troubleshooting, root cause analysis, and escalation when needed
Support release validation and post‑deployment verification activities
Maintain testing documentation, including test plans, scripts, and results
Education and Experience:
Experience in mortgage operations (e.g., origination, processing, underwriting, or servicing)
Strong understanding of mortgage workflows, documentation, and regulatory requirements
2+ years of ServiceNow ticketing experience required
Experience with UAT, QA testing, or system implementations
Proficiency with testing tools, issue tracking systems, and Microsoft Office Suite
Strong analytical, problem‑solving, and communication skills
High attention to detail with the ability to manage multiple priorities
Preferred Skills
Familiarity with LOS platforms (e.g., Vesta, LauraMac, or similar)
Experience working in Agile or project‑based environments
Knowledge of mortgage regulatory requirements
Experience with Docs/Docutech packages
Ability to work a hybrid schedule in Bloomington, MN
Key Competencies
UAT & Testing Execution:
Accurately validates system changes against business and regulatory requirements.
Analytical & Problem Solving:
Identifies defects, performs root cause analysis, and supports issue resolution.
Attention to Detail:
Ensures precision in test execution, documentation, and defect tracking.
Mortgage Operations Knowledge:
Applies understanding of workflows, documentation, and compliance requirements.
Communication & Collaboration:
Works effectively with stakeholders, developers, and QA teams to resolve issues.
How This Role Demonstrates Our Values
Integrity:
Ensures system changes are tested thoroughly and meet regulatory and business requirements before release.
Collaboration:
Partners with business, technology, and QA teams to support successful system implementations.
Excellence:
Delivers high‑quality testing, documentation, and support to maintain system reliability and performance.
Critical Curiosity:
Investigates defects, asks questions, and seeks to understand system behavior to improve outcomes.
Benefits
Competitive compensation package, including base salary and performance‑based bonus opportunities
401(k) plan with 100% company match up to 4%
Comprehensive health coverage: medical, dental, vision, HSA, and FSA options
Generous paid time off: 20 days PTO, company holidays, and sick time
Paid parental leave
Company‑paid life insurance and disability coverage
Employee Assistance Program (EAP): mental health, financial, and wellness support
Professional development: tuition reimbursement and growth opportunities
Commuter and transit benefits
Successful applicants will exemplify strong ethics, integrity, respect for others, accountability for decisions and actions, and good citizenship.
Maintaining a reliable, uninterrupted high speed internet connection is a requirement of hybrid or remote positions.
All job duties and responsibilities must be performed within the guidelines of the Verus Residential Mortgage Employee Handbook and established company policies and procedures. It is the responsibility of each employee to maintain confidentiality of the company, its clients and to follow applicable laws and regulations in the performance of duties.
Verus Mortgage Capital is an equal opportunity employer. All qualified applicants are welcomed to apply and will receive consideration for employment without unlawful discrimination because of a person’s race, religious creed, color, national origin, citizenship status, ancestry, marital status, sex, age, or sexual orientation, or because of a person’s disability or medical condition.
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Department:
Systems Management
Employment Type:
Full Time
Location:
Bloomington, MN
Reporting To:
Head of Testing & Support
Compensation:
$90,000 - $100,000 / year
Description
We are seeking a detail‑oriented mortgage professional to support User Acceptance Testing (UAT) and provide secondary production support. This role is responsible for validating system enhancements, ensuring alignment with business requirements, and assisting with issue resolution to support smooth operational performance.
Responsibilities and Duties:
Execute UAT test cases for mortgage-related system updates, enhancements, and defect fixe
Validate functionality against business and regulatory requirements
Document test results, defects, and discrepancies with clear, actionable detail
Collaborate with business stakeholders, developers, and QA teams to resolve issues
Provide secondary support for production-related inquiries and system issues
Assist in troubleshooting, root cause analysis, and escalation when needed
Support release validation and post‑deployment verification activities
Maintain testing documentation, including test plans, scripts, and results
Education and Experience:
Experience in mortgage operations (e.g., origination, processing, underwriting, or servicing)
Strong understanding of mortgage workflows, documentation, and regulatory requirements
2+ years of ServiceNow ticketing experience required
Experience with UAT, QA testing, or system implementations
Proficiency with testing tools, issue tracking systems, and Microsoft Office Suite
Strong analytical, problem‑solving, and communication skills
High attention to detail with the ability to manage multiple priorities
Preferred Skills
Familiarity with LOS platforms (e.g., Vesta, LauraMac, or similar)
Experience working in Agile or project‑based environments
Knowledge of mortgage regulatory requirements
Experience with Docs/Docutech packages
Ability to work a hybrid schedule in Bloomington, MN
Key Competencies
UAT & Testing Execution:
Accurately validates system changes against business and regulatory requirements.
Analytical & Problem Solving:
Identifies defects, performs root cause analysis, and supports issue resolution.
Attention to Detail:
Ensures precision in test execution, documentation, and defect tracking.
Mortgage Operations Knowledge:
Applies understanding of workflows, documentation, and compliance requirements.
Communication & Collaboration:
Works effectively with stakeholders, developers, and QA teams to resolve issues.
How This Role Demonstrates Our Values
Integrity:
Ensures system changes are tested thoroughly and meet regulatory and business requirements before release.
Collaboration:
Partners with business, technology, and QA teams to support successful system implementations.
Excellence:
Delivers high‑quality testing, documentation, and support to maintain system reliability and performance.
Critical Curiosity:
Investigates defects, asks questions, and seeks to understand system behavior to improve outcomes.
Benefits
Competitive compensation package, including base salary and performance‑based bonus opportunities
401(k) plan with 100% company match up to 4%
Comprehensive health coverage: medical, dental, vision, HSA, and FSA options
Generous paid time off: 20 days PTO, company holidays, and sick time
Paid parental leave
Company‑paid life insurance and disability coverage
Employee Assistance Program (EAP): mental health, financial, and wellness support
Professional development: tuition reimbursement and growth opportunities
Commuter and transit benefits
Successful applicants will exemplify strong ethics, integrity, respect for others, accountability for decisions and actions, and good citizenship.
Maintaining a reliable, uninterrupted high speed internet connection is a requirement of hybrid or remote positions.
All job duties and responsibilities must be performed within the guidelines of the Verus Residential Mortgage Employee Handbook and established company policies and procedures. It is the responsibility of each employee to maintain confidentiality of the company, its clients and to follow applicable laws and regulations in the performance of duties.
Verus Mortgage Capital is an equal opportunity employer. All qualified applicants are welcomed to apply and will receive consideration for employment without unlawful discrimination because of a person’s race, religious creed, color, national origin, citizenship status, ancestry, marital status, sex, age, or sexual orientation, or because of a person’s disability or medical condition.
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