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Fire Restoration Lead

ServiceMaster of South Shore Inc, Thomasville, NC, United States


Benefits

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job Overview
We are seeking a dedicated and experienced Fire Restoration Manager to lead our Fire, Smoke Damage and Contents restoration team in delivering high-quality services in the restoration industry. The ideal candidate will have a strong background in various Smoke and Odor restoration processes. This role requires excellent leadership skills, attention to detail, and a commitment to restoring properties to their pre-loss condition.

Duties

Assess, oversee and manage all aspects of fire restoration projects from start to finish, ensuring compliance with industry standards and safety regulations.

Coordinate with clients, insurance adjusters, and subcontractors to develop project scopes and timelines.

Lead the team in performing structure and contents cleaning after a fire restoration.

Use contents restoration software to label, track and store contents.

Utilize chemicals and equipment effectively for cleaning and restoring affected properties.

Conduct site assessments to evaluate damage and determine necessary restoration actions.

Train and mentor team members on best practices in the restoration process.

Maintain accurate documentation of project progress, including photographs and reports.

Ensure that all work is performed efficiently while maintaining high-quality standards.

Qualifications

Proven experience in the restoration industry with a focus on fire restoration, contents cleaning and storage, and structure cleaning.

Strong knowledge of cleaning techniques and equipment used in the fire restoration process.

Excellent leadership skills with the ability to motivate and manage a diverse team effectively.

Strong problem‑solving abilities and attention to detail.

Ability to work under pressure while meeting deadlines.

Relevant certifications in restoration or related fields are strongly preferred but not mandatory.

Must possess a valid driver's license.

Join our team as a Restoration Manager where you can make a significant impact by restoring properties and helping clients during their time of need.

Physical Demands and Working Conditions

Move up to 70 pounds by lifting, carrying, pushing, pulling, or otherwise repositioning objects.

Must be able to stand and walk for extended periods of time. Lifting, squatting, crawling and crouching is required.

Express or exchange ideas with others and receive and act on detailed information given.

For safety reasons, respirators, which are used in certain situations, must be able to seal to your face.

Inside and outside working conditions: The change of environment such as with or without air conditioning and heating.

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